IT Infrastructure Engineer — 24/7 Cell Therapy Site

Bristol Myers Squibb; Leiden; On-site; EUR 70,000 - 90,000; Full time

Job summary

Bristol Myers Squibb Netherlands is seeking an IT Infrastructure Engineer to support the IT infrastructure required to start up our Cell Therapy Facility in Leiden. The role requires deep knowledge of IT infrastructure and the ability to communicate effectively with business partners across the global organization.

You will manage lifecycle programs, patching, incidents, and ensure uninterrupted operation of manufacturing systems in a highly regulated environment, with a strong emphasis on

Qualifications

• 5+ years of experience as an Infrastructure Engineer.
• Knowledge of process automation system is beneficial
• Core competencies include, communication skills, problem-solving, flexibility to react to changing business needs, ability to meet deadlines and a commitment to self-development
• Strong interpersonal skills and the ability to work in a team environment
• Ability to work independently and within cross functional teams
• Installation and maintenance of the Hardware like label Printers, Scanners, and IT peripherals
• Knowledge of Desktop installation and support
• Basic Knowledge on servers, data center, firewalls, Network
• Basic knowledge on the Lab systems
• Knowledge of ServiceNow, CMDB

Responsibilities

• IT Infrastructure troubleshooting including Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
• Responsible for the IT Life Cycle Management (LCM) program as well as the roadmap for all the above listed IT Infrastructure.
• Be the CTF IT Cybersecurity Point Of Contact (POC) and own the system patching effort for various local IT systems.
• Monitor, track and reduce ServiceNow tickets related to IT Shared Services.
• Manage spares and inventory for IT Infrastructure.
• Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR-T manufacturing.
• Responsible for creating SOP, WI and qualification of the equipment’s and the documentation.
• Responsible to manage the shared computers in the Clean Room Area.

Skills

Infrastructure Engineer

Communication skills

Problem solving

Teamwork

Cross-functional collaboration

Independence

Hardware installation and maintenance

Desktop installation and support

Networking basics

Lab systems knowledge

ServiceNow

CMDB

Tools

ServiceNow

CMDB

Job description

Bristol Myers Squibb Netherlands is seeking an IT Infrastructure Engineer to support the IT infrastructure required to start up our Cell Therapy Facility in Leiden. The role requires deep knowledge of IT infrastructure and the ability to communicate effectively with business partners across the global organization.

You will manage lifecycle programs, patching, incidents, and ensure uninterrupted operation of manufacturing systems in a highly regulated environment, with a strong emphasis on