Senior Specialist - IT Site Shared Services

Qabird; Leiden; On-site; EUR 65,000 - 85,000; Full time

Job summary

Bristol Myers Squibb Netherlands is seeking an experienced IT Infrastructure Engineer to support the start-up of the Cell Therapy Facility in Leiden. You will collaborate with IT and business partners globally, manage lifecycle programs, and ensure robust IT operations in a highly regulated manufacturing environment.

The role requires strong communication, a can-do attitude, and the ability to work across cross-functional teams within an international organization.

Qualifications

• 5+ years of experience as an Infrastructure Engineer.
• Strong communication skills and ability to work with cross-functional teams.
• Knowledge of ServiceNow and CMDB is expected.

Responsibilities

• IT Infrastructure troubleshooting across networks, servers, HMIs, printers, scanners, switches, and firewall rules.
• Roadmap ownership for IT Infrastructure lifecycle management and related components.
• Be the Cybersecurity POC for the cell therapy facility IT environment.
• Monitor and reduce IT Shared Services ServiceNow tickets.
• Manage spares and inventory for IT Infrastructure.
• Ensure uninterrupted 24/7 operation of manufacturing systems for CAR-T manufacturing.
• Create SOPs, WI and qualifications for equipment and documentation.
• Manage shared computers in the Clean Room Area.

Skills

Infrastructure Engineer

Communication skills

Problem solving

Team work

Cross-functional collaboration

Hardware installation

Tools

ServiceNow

CMDB

Job description

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Bristol Myers Squibb Netherlands

Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands.

The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it!

The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team.

Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer!

For more information about Bristol Myers Squibb Netherlands, visit us at bms.com/nl or careers.bms.com/nl.

Position Summary

The IT Infrastructure Engineer will support the IT Infrastructure technology required to start-up the Cell Therapy Facility for BMS in Leiden.

Besides in-depth knowledge and experience with IT Infrastructure, the candidate must possess excellent communication skills, strong can-do attitude, flexibility, helicopter view and must be savvy working with both technology and business partners across the international organization.

Duties/Responsibilities

• IT Infrastructure troubleshooting including Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
• Responsible for the IT Life Cycle Management (LCM) program as well as the roadmap for all the above listed IT Infrastructure.
• Be the CTF IT Cybersecurity Point Of Contact (POC) and own the system patching effort for various local IT systems.
• Monitor, track and reduce ServiceNow tickets related to IT Shared Services.
• Manage spares and inventory for IT Infrastructure.
• Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR-T manufacturing.
• Responsible for creating SOP, WI and qualification of the equipment’s and the documentation.
• Responsible to manage the shared computers in the Clean Room Area.

Knowledge, Experience and Skills

• 5 + years of experience as an Infrastructure Engineer.
• Knowledge of process automation system is beneficial
• Core competencies include, communication skills, problem-solving, flexibility to react to changing business needs, ability to meet deadlines and a commitment to self-development
• Strong interpersonal skills and the ability to work in a team environment
• Ability to work independently and within cross functional teams
• Installation and maintenance of the Hardware like label Printers, Scanners, and IT peripherals
• Knowledge of Desktop installation and support.
• Basic Knowledge on servers, data center, firewalls, Network.
• Basic knowledge on the Lab systems.
• Knowledge of ServiceNow, CMDB.

# LI-Hybrid

Why You Should Apply

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as "Transforming patients' lives through science", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [e-mail]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1605045 : Senior Specialist - IT Site Shared Services