IT Engineer — Global Infra & User Support

Qabird; Den Haag; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive pension plan

30 days of paid holiday leave

Commuting allowance

Training and certifications

High quality equipment

Social events and team gatherings

Job summary

Qabird in Den Haag is seeking an IT Engineer to support users and maintain our internal infrastructure crucial for operations. You will be responsible for troubleshooting, managing the IT onboarding process, and ensuring all systems function smoothly.

The ideal candidate has a BA in IT, over two years of experience, and strong troubleshooting skills. Join our international team and enjoy competitive benefits including 30 days of holiday leave and opportunities for professional development.

Qualifications

• Over two years of relevant IT support experience.
• Basic general knowledge of software, hardware, and networks.
• Experience in an international or multi-cultural environment is a plus.

Responsibilities

• Support users and manage ticket queue effectively.
• Lead IT onboarding and offboarding processes.
• Maintain internal IT infrastructure and drive improvements.
• Manage IT documentation and transfer knowledge.

Skills

Troubleshooting skills

Analytical capabilities

Communication skills

Team collaboration

Fluency in English

Basic Dutch

Education

BA or HBO level in IT Engineering or relevant field

Tools

Networking systems

Security systems

Job description

Qabird in Den Haag is seeking an IT Engineer to support users and maintain our internal infrastructure crucial for operations. You will be responsible for troubleshooting, managing the IT onboarding process, and ensuring all systems function smoothly.

The ideal candidate has a BA in IT, over two years of experience, and strong troubleshooting skills. Join our international team and enjoy competitive benefits including 30 days of holiday leave and opportunities for professional development.