IT Administrator m/f/x

Centraal Museum; Utrecht; Híbrido; EUR 37.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

8% holiday allowance

3.4% year-end bonus

Travel allowance

ABP pension

Home working option with allowance

One-year contract with potential for.0

Free museum admissions for you and 4

Descripción de la vacante

Centraal Museum in Utrecht is seeking an IT workplace administrator to act as the first contact for day-to-day IT issues and drive lasting improvements to our digital workplace.

The role is within the Automation and Information Management department, reporting to the ICT Manager, with room to collaborate across the organisation. A modern you can learn and contribute to our IT estate.

Formación

• For role, practical IT knowledge and service-oriented approach.
• Level 4 MBO IT or equivalent ability required; learn new apps quickly.
• Knowledge of Windows, Microsoft 365, SharePoint, Teams, Azure and assets.

Responsabilidades

• Provide day-to-day IT support as first contact for colleagues.
• Work on improvements to keep operations stable, secure and user-friendly.

Conocimientos

Analytical thinking

Service-oriented communication

Planning & organizing

Independent work

Proactive improvement

Educación

MBO IT qualification

Equivalent professional ability

Herramientas

Windows

Microsoft 365

SharePoint

Teams

Office

Azure

Network connections

Asset management

Descripción del empleo

Would you like to make technology easy for colleagues to understand and ensure they can work comfortably, securely and without unnecessary interruptions? As an IT workplace administrator, you will be the first point of contact for day-to-day IT questions while also working on lasting improvements to our digital workplace.

Salary scale Museum CAO Scale 8 (from €3,317 to €4,212 gross per month, based on a 36-hour working week)

You are a service-oriented IT professional with a structured approach and an eye for both technology and the user. You communicate clearly, focus on solutions, and proactively identify opportunities for improvement to keep operations stable, secure, and user-friendly.

Who are we?

As the oldest municipal museum in the Netherlands, we welcome everyone. The museum’s programme is highly diverse: from the world’s largest Rietveld collection to Dick Bruna’s original studio, from the Utrecht Caravaggists to Charley Toorop, and from Jan Taminiau, contemporary art and design to the impressive seventeenth-century doll’s house and the famous centuries-old Utrecht ship. The Miffy Museum—the most fun museum for toddlers and preschoolers—and the Rietveld Schröder House are also part of Centraal Museum Utrecht. The museum’s collection comprises approximately 75,000 objects, gathered over the course of nearly 200 years. This collection serves as both the foundation and springboard for the programmes and projects through which the museum pursues its mission.

Together, our locations attract over 400,000 visitors. Our team consists of around one hundred colleagues and an equally large group of volunteers. We invite you to learn more: About the museum , How We Program , and Our team .

Where will you be working?

You will work in the Automation and Information Management department, which is part of Business Operations. You will report to the ICT Manager. Within the small ICT team, you will work independently while also coordinating closely with colleagues across the organisation and with external IT partners. The museum regularly organises social activities, such as a staff party, an end-of-year breakfast, a team outing or a team dinner.

What do we ask of you?

For this role, we are looking for someone with practical IT knowledge and a clear, service-oriented approach. We assess all candidates based on the same five competencies, focusing on specific behavior and relevant examples rather than a general sense of personal rapport.

Knowledge and level of education and thinking

• A completed level 4 secondary vocational education (MBO) qualification in an IT-related field, or demonstrably equivalent professional and intellectual ability.
• Practical knowledge of workplace management, preferably including Windows, Microsoft 365, SharePoint, Teams, Office, Azure, network connections, and asset management.
• A willingness to learn new applications. Experience with Axiell Collections and APIs is welcome, but not required if you can demonstrate that you learn new systems quickly.

The five most important competencies

• Analytical and solution-oriented thinking You investigate an ICT problem step by step, distinguish between cause and effect, and choose an appropriate solution. You check whether the solution works and document relevant information.
• Service-oriented communication You listen carefully to the user, ask focused questions, and explain technical information calmly and clearly. You keep colleagues informed of progress and agreements in a timely manner.
• Planning, prioritizing and working carefully When multiple reports come in at the same time, you determine what needs to be done first. You work in a structured manner, keep track of agreements, and carefully maintain records and user permissions.
• Working independently and escalating in a timely manner You resolve problems independently where possible. You recognize when specialist support is needed, involve a colleague or external partner in a timely manner, and ensure a clear handover.
• Proactive improvement and learning You identify recurring bottlenecks, investigate patterns, and make actionable suggestions for improvement. You actively familiarize yourself with new systems and applications and share your knowledge with others.

What we offer

• The position is classified in salary scale 8 in accordance with the Museum Collective Labour Agreement, which means a gross monthly salary of €3,317 to €4,212 based on a 36-hour working week;
• 8% holiday allowance and a 3.4% year-end bonus;
• Travel allowance (full reimbursement of second-class public transport costs or a bicycle allowance per kilometre);
• Pension administered by ABP;
• The option to work partly from home, with a work-from-home allowance;
• Initially, a one-year employment contract, with the prospect of a permanent position subject to satisfactory performance;
• Free admission to the Centraal Museum, miffy museum and Rietveld Schröder House for you and four guests.

When you join us, we will ask you to provide a recent Certificate of Conduct (VOG in Dutch).

Application process

• Applications submitted: through November 8
• Job interviews: weeks 47, 48 and 49
• Start: January or February 2027