Internship Rooms | Hotel Mercier

Vondel Hotels B.V; Amsterdam; On-site; EUR 4,700 - 6,400; Full time

Benefits offered by this job

Internship allowance €500/month

40% discount on stays at our hotels

20% discount in our restaurants

Complimentary drinks during hotel tour

Job summary

Vondel Hotels B.V in Amsterdam offers a Rooms Internship, rotating between Front Office and Housekeeping to handle check-ins/check-outs and ensure rooms are spotless for guests. You will assist with information delivery and guest questions, while performing related administrative tasks with a friendly smile.

No prior hospitality experience is required; enthusiasm, politeness and a willingness to learn matter most.

Qualifications

• Hospitality mindset and a strong customer-service orientation.
• Fluent in Dutch and English, both spoken and written.

Responsibilities

• Assist with check-ins and check-outs at the Front Office.
• Help clean and inspect hotel rooms to ensure quality.
• Provide information and assist guests with questions and concerns.
• Handle administrative tasks and documentation as needed.

Skills

Enthusiasm

Politeness

Willingness to learn

Job description

YOUR INTERNSHIP

As a Rooms Intern, you will alternate between learning within the Front Office and Housekeeping teams. Tasks include handling check-ins and check-outs, as well as cleaning and inspecting hotel rooms. You ensure that everything looks perfect and that our guests receive the right information. You assist them with all their questions, help prevent complaints, and listen to their stories. You are also involved in administrative tasks. You carry out all of these responsibilities with a smile, aiming to deliver excellent service.

Note!: For this position, it is mandatory to live in the Netherlands and to have valid Dutch health insurance.

WHAT DO WE OFFER YOU?

• An internship allowance of €500 (based 38 hours per week);
• 40% discount on stays at one of our hotels, subject to availability – hello weekend in Amsterdam!;
• 20% discount in our restaurants;
• Introduction to the hotels with complimentary drinks – cheers!;
• Internal career growth opportunities;
• Opportunities to continuously develop yourself through internal and external training programs;
• Every year, we present an Employee of the Year Award – who knows, it might be yours next year!;
• A workplace surrounded by art, history, and travelers ;).

THE (PERFECT) MATCH

You make sure that new guests feel welcome, returning guests enjoy their stay, and loyal guests are welcomed with open arms. You enjoy providing our guests with the ultimate Vondel Hotels experience. Experience in hospitality is not required; enthusiasm, politeness, and a willingness to learn are what matter most. In addition, you are fluent in both Dutch and English, spoken and written.

MAKE IT HAPPEN

Would you like to be part of a young and ambitious team? For any questions, feel free to contact the HR team at [phone]. Who knows, we might soon welcome you as our new colleague.

Please note: For this position, it is mandatory to have valid Dutch health insurance.