Inside Sales Representative - JRC Europe

Alphatron Marine; Rotterdam; Hybrid; EUR 33,000 - 42,000; Full time

Benefits offered by this job

Salary €3.000–€3.800 per month

36–40 hours per week

32 vacation days

Pension scheme

Travel expense reimbursement

Lunch at Rotterdam HQ

Team events

Job summary

Alphatron Marine in Rotterdam is seeking an Inside Sales Representative to support the sales process from inquiry to delivery. You will follow up customer inquiries, prepare quotations, process orders in our ERP system, and keep stakeholders informed throughout the process.

The role requires a commercial mindset, strong organisational skills, and fluency in Dutch and English. You will work 36–40 hours weekly in a dynamic team environment with training opportunities and generous vacation days.

Qualifications

• MBO level or equivalent required.
• Commercial mindset and strong organisational skills.
• Fluent in Dutch and English, spoken and written.

Responsibilities

• Follow up on customer inquiries via email and phone.
• Prepare quotations and process customer orders in ERP.
• Monitor orders and ensure accurate administration.
• Coordinate communication between customers, sales, purchasing and technical teams.
• Support the sales team with daily commercial activities.
• Coordinate and follow up on customer projects.
• Maintain accurate records on deliveries, order status and invoicing.
• Contribute to high customer satisfaction with timely support.

Skills

Commercial mindset

Organisational skills

Dutch & English communication

Education

MBO level or equivalent

Tools

Navision

Microsoft Office

ERP systems

Job description

What will you do?

As an Inside Sales Representative, you will support the sales process from inquiry to delivery. You will be responsible for ensuring that customer requests and orders are followed up efficiently and that all stakeholders remain informed throughout the process.

Your responsibilities include:

• Following up on customer inquiries via email and telephone.
• Preparing quotations and processing customer orders in our ERP system.
• Monitoring orders and ensuring accurate administration throughout the sales process.
• Coordinating communication between customers, sales colleagues, purchasing and technical departments.
• Supporting the sales team with daily commercial activities.
• Assisting with the coordination and follow-up of customer projects.
• Maintaining accurate records on deliveries, order status and invoicing.
• Contributing to a high level of customer satisfaction by providing timely and professional support.

Who are you?

You are proactive, organised and solution-oriented. You enjoy helping customers, working closely with colleagues and finding practical solutions to challenges. You can manage multiple priorities while maintaining a high level of accuracy and service.

In addition, you have:

• MBO working and thinking level or equivalent.
• A commercial mindset and strong organisational skills.
• Affinity with technology and technical products.
• Experience with Microsoft Office and ERP systems; experience with Navision is an advantage.
• The ability to work independently and take ownership of your responsibilities.
• A willingness to learn and develop through internal training opportunities.
• Excellent communication skills in both Dutch and English, spoken and written.

What do we offer?

• A salary between €3.000,- and €3800,-, depending on your knowledge and experience.
• A position for 36 to 40 hours per week.
• Excellent opportunities for personal and professional development.
• Access to online training and learning programmes.
• Minimum of 32 vacation days based on full-time employment.
• The option to purchase extra vacation days.
• An attractive pension scheme with a low employee contribution.
• Travel expense reimbursement.
• Daily fresh lunch at our Rotterdam headquarters.
• An informal organisation with short communication lines and engaged colleagues.
• Regular team events and social activities.

About Alphatron Marine

Alphatron Marine is a leading supplier of navigation, communication and integrated bridge solutions for the international maritime industry. From our headquarters in Rotterdam, we support customers and distributors worldwide with innovative technology and high-quality service. Within the JRC Europe Division, you'll work with an international network of distributors and contribute directly to the continued growth of one of the leading names in the maritime industry.

PLEASE NOTE

For this position, you must have the legal right to work in the European Union and be based in (or close to) the Rotterdam area. This is not a fully remote position, and we are unable to sponsor work permits or visa applications for this role.