Inside Sales

Ingersoll-Rand plc; Zoeterwoude; Hybrid; EUR 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

27 vacation days

Training and development opportunities

Dynamic commercial role

Open and informal culture

Autonomy and ownership

Ownership Works Equity Program

Job summary

Ingersoll Rand is seeking a Commercial Inside Sales Representative to support the sale of compressed air systems and related equipment. You will interact with customers, prepare quotations, manage orders, and collaborate with Account Managers to grow relationships.

The role emphasizes customer-focused support, sales process coordination, and effective use of CRM to track actions and outcomes in a fast-paced industrial environment.

Qualifications

• Customer-focused with a service mindset.
• Strong communication and relationship-building skills.
• Accurate and well organized; proficient in Office and CRM.
• Independent yet able to contribute within a team.
• Affinity with technical products and solutions.
• Curious, eager to learn and proactive.
• HBO level of working and thinking.

Responsibilities

• Maintain, strengthen, and expand customer relationships.
• Advise and support customers on commercial matters.
• Record customer interactions, actions, and follow-ups in CRM.
• Prepare, develop, and follow up on quotations.
• Monitor and manage sales processes from leads to order.
• Process, coordinate, and oversee customer orders.
• Collaborate with Account Managers to identify opportunities.

Skills

Customer focus

Communication skills

CRM proficiency

Team player

Technical affinity

Curious learner

HBO level thinking

Education

HBO level

Tools

Microsoft Office

CRM systems

Job description

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EMEA, Zoeterwoude, on site (remote only in combination with fulltime)

About Us

Ingersoll Rand is a global leader in compressed air, vacuum, fluid management, and industrial technologies. As a trusted partner, we help customers optimize their compressed air systems through expert advice, high-quality equipment, and reliable service.

The Zoeterwoude location is dedicated to compressed air solutions, supporting customers with the sale, installation, maintenance, and optimization of compressed air systems for a wide range of industrial applications.

While backed by the strength, resources, and opportunities of a global organization, our Zoeterwoude team offers the close-knit atmosphere of a local business, with short communication lines, strong teamwork, and a hands‑on approach. At Ingersoll Rand, people make the difference. We support each other, celebrate success together, and provide opportunities for personal and professional growth.

Job Summary

The Commercial Inside Sales Representative supports the full commercial process related to the sale of compressed air systems and associated equipment. The role combines customer interaction, sales support, quotation management, and order coordination. Working closely with the Account Managers, the Inside Sales Representative forms part of a dedicated team and shares responsibility for managing and developing customer relationships.

Our customers invest in business-critical capital equipment. Compressed air installations are essential to the continuity of production processes across industries such as automotive, petrochemicals, oil and gas, pharmaceuticals, and food and beverage manufacturing. As a result, professional, customer-focused, and proactive support is key to the success of this role.

• Maintain, strengthen, and expand customer relationships.
• Advise and support customers and prospects on commercial matters.
• Record customer interactions, actions, and follow‑up activities in the CRM system.
• Prepare, develop, and follow up on quotations.
• Monitor and manage sales processes from initial inquiry (leads) through to order placement.
• Process, coordinate, and oversee customer orders.
• Liaise with internal departments to ensure timely and accurate execution of customer requirements.
• Collaborate closely with Account Managers to identify commercial opportunities and enhance customer satisfaction.

Basic Qualifications

• Customer-focused with a strong service-oriented and commercial mindset.
• Strong communication and relationship-building skills.
• Accurate and well organized, with proficiency in Microsoft Office and CRM systems.
• Able to work independently while also contributing effectively within a team environment.
• Affinity with technical products and the ability to understand technical solutions (nice to have).
• Curious, eager to learn, and proactive.
• Higher professional education (HBO) level of working and thinking.

Travel & Work Arrangements/Requirements

Fully site based and when fulltime one day remote from home.

Absolute KEY skills needed for role

• Administrative Accuracy
• Planning & Organizational Skills
• Proactive mindset
• Learning agility
• HBO working and thinking level

What we Offer

• Competitive salary and attractive bonus scheme;
• 27 vacation days to support a healthy work-life balance;
• Training and development opportunities to expand your skills and knowledge;
• A dynamic commercial role within a successful publicly traded company;
• An open and informal culture where your ideas and opinions are valued;
• The freedom to work autonomously and take ownership of your responsibilities;
• Ownership Works Equity Program: We believe in the power of employee ownership. All permanent employees are eligible for a one-time stock award after successfully completing one year of employment.

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

Lean on us to help you make life better

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.