Information Technology Support Technician

Amity International School Amsterdam; Amstelveen; On-site; EUR 23,000 - 36,000; Full time

Job summary

Amity International School Amsterdam is seeking an IT Support Technician who is eager to start a career in a dynamic international school. The role is suitable for a new graduate, and you will provide frontline IT support to staff and students, maintain devices, and help manage our Microsoft 365 environment.

You will learn Entra ID / Intune, assist with iSAMS MIS, and troubleshoot hardware and software across Windows, iOS, and macOS.

Qualifications

• New graduate welcome and encouraged to apply.
• Willingness to learn and adapt to new technologies.
• Strong communication in an international environment.
• Solid IT knowledge across Windows, iOS and macOS.

Responsibilities

• Provide first-line IT support to staff and students.
• Assist in managing and maintaining the Microsoft 365 environment (including Exchange).
• Support user accounts and device management (Entra ID / Intune).
• Troubleshoot hardware, software, and basic network issues.
• Support and help maintain the iSAMS MIS.
• Assist with device setup and deployment (Windows, iOS, macOS).

Skills

Fluent English

Self-driven

Good communication

Eagerness to learn

Tools

Intune

JAMF

Microsoft 365

Exchange

Entra ID

iSAMS

Job description

Vacancy: IT Support Technician (36–40 hours)

Amity International School Amsterdam is looking for a motivated and enthusiastic IT Support Technician, already living and eligible to work in The Netherlands, to join our team. This is a great opportunity for someone with a passion for IT who is eager to develop their skills in a dynamic international school environment.

THIS POSITION IS SUITABLE FOR A NEW GRADUATE!!

About the Role

In this role, you will support the day-to-day IT operations of the school, assisting staff and students with technical issues and helping maintain our systems and devices. You will work with a variety of technologies and platforms, with strong opportunities to learn and grow.

We are looking for someone who is proactive, curious, and eager to take initiative while continuing to develop professionally.

Key Responsibilities

• Provide first-line IT support to staff and students
• Assist in managing and maintaining the Microsoft 365 environment (including Exchange)
• Support user account and device management (Entra ID / Intune)
• Troubleshoot hardware, software, and basic network issues
• Support and help maintain our Student Information System (iSAMS)
• Assist with device setup and deployment (Windows, iOS, macOS)
• Work with a variety of systems and tools used across the school

What We Are Looking For

• Self-driven and proactive mindset
• Eagerness to learn, develop, and adapt to new technologies
• Solid IT knowledge, including:
• Windows, iOS, and macOS
• Device management via Intune and/or JAMF (or willingness to learn)
• Microsoft 365 and Exchange basics
• Experience with School Management Information Systems (MIS), including timetabling software and data import processes, is preferred.
• Experience with iSAMS (Student MIS) is a strong advantage
• Suitable for a newly graduated student
• If not experienced, willingness to follow training and specialize in the platform is essential
• Ability to find your way in different systems or quickly adapt (examples may be discussed during the interview)
• Good communication skills in an international environment
• Fluency in English (verbal and written)
• Knowledge of, or willing to learn, Dutch is an advantage.

What We Offer

• A supportive and international working environment
• Opportunities for training and professional development
• A varied and hands‑on role with modern IT systems
• Room to grow within the IT team

Working Hours

36–40 hours per week

Only shortlisted candidates will be contacted. Applications may close earlier if a suitable candidate is found before the closing date.

Amity International School Amsterdam

Empowering our students to thrive is at the core of everything we do. Amity International School Amsterdam is a family-oriented school, proud of the connections with our wider community and Amity Education Group. We are still growing and are ambitious to be a school at the forefront of impactful teaching and learning.

We are an IB World School for the Primary Years Programme, Middle Years Programme and the Diploma Programme. IB World Schools share a common philosophy- a commitment to high-quality, challenging, international education- that we believe is important for our students.

Our curriculum is based on the principle that children’s best learning happens when they are engaged and emotionally involved in their education when it is meaningful to them and relates to the world around them. At Amity Amsterdam our students’ educational experiences will be individualised based on their skills, abilities, interests, needs and learning styles. A fundamental part of our curriculum is the opportunity to go out into the real world, to talk to experts and have a ‘hands on’ experience. This enables children to form a personal connection with their education and deepens their understanding, transforming learning into something vivid and real.