Hybrid Cloud Ops Lead — Scale, Secure & Automate

Seiko Epson Corporation

Amsterdam

Hybrid

EUR 90,000 - 135,000

Full time

4 days ago

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Job summary

Epson Europe is seeking an experienced Cloud Operations Lead to manage the stability, security and performance of our Azure and on-premises infrastructure within a modern hybrid IT environment. You will lead a high-performing team and drive operational excellence across cloud and on-prem workloads.

In this role you will guide incident management, automation initiatives with PowerShell, Bash, Python, Azure DevOps and GitHub Actions, and collaborate with internal stakeholders and external partners

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Strong experience managing cloud and on-premises infrastructure operations in medium to large-scale environments.
Solid knowledge of Microsoft Azure services, virtual machines, storage, networking, and monitoring.
Hands-on experience with VMware environments supporting on-premises workloads.
Good understanding of Microsoft 365 administration and operational support.
Experience using Jira for ticket management and GitHub for documentation, scripting, and automation.
Knowledge of identity and access management concepts, including Entra ID, Active Directory, role-based access control, and secure authentication methods.
Strong troubleshooting and problem-solving skills across complex infrastructure environments.
Experience with patching, backup, disaster recovery, and operational maintenance activities.
Ability to participate in on-call rotations and support priority incident response.
Understanding of hybrid cloud environments and cloud migration initiatives.
Experience with monitoring platforms, alerting solutions, dashboards, and automation tools.
Hands-on experience with Infrastructure as Code, including Terraform and/or Azure Bicep/ARM.
Experience with Veeam Backup & Replication and/or Azure Backup in enterprise environments.
Proven experience administering VMware vSphere and/or Microsoft Hyper-V production environments.
Familiarity with monitoring tools such as Azure Monitor, Grafana, Prometheus, and SCOM.
Exposure to infrastructure CI/CD pipelines using Azure DevOps and/or GitHub Actions.
Proven ability to lead and coordinate infrastructure or operations teams.
Strong customer-focused mindset with excellent communication and collaboration skills.

Responsibilities

Lead and mentor the Cloud Operations team.
Oversee incident, problem, and service request management with high SLAs.
Drive automation initiatives using PowerShell, Bash, Python, Azure DevOps, and GitHub Actions.
Define and maintain engineering standards, runbooks, and procedures.
Manage Azure landing zones, subscriptions, governance and security controls.
Develop and maintain Infrastructure as Code using Terraform and Azure Bicep/ARM.
Monitor health, capacity, and availability; manage patching and DR processes.
Lead on-call support and RCA efforts for complex issues.
Coordinate with vendors and partners to ensure performance and SLAs.
Collaborate with Delivery, Security, Applications and Service Desk teams.