Hybrid Cloud Client Delivery Lead

NTT Limited; Netherlands; On-site; EUR 90,000 - 130,000; Full time

Job summary

NTT DATA is seeking a Client Delivery Manager to take end‑to‑end responsibility for service delivery and commercial performance within a strategic client engagement. You will own the client relationship, Hybrid Cloud service performance, and P&L for your scope, coordinating delivery across Data Center, Private Cloud, and Public Cloud services.

The role requires on‑site presence in Eindhoven three days per week and involves governance, KPIs, and continuous service improvement while ensuring

Qualifications

• Significant experience in Client Delivery, Managed Services or Service Delivery leadership.
• Experience managing large‑scale Hybrid Cloud and infrastructure services across multiple towers.
• Strong understanding of ITIL‑based service management and contract/change control.

Responsibilities

• Build and maintain trusted client relationships and serve as the accountability point between client and delivery teams.
• Translate client priorities into delivery plans and coordinate across data center, private cloud and public cloud services.
• Own revenue, gross profit and margin for the assigned scope, including budgets and forecasts.

Skills

Client Delivery

Managed Services

Service Delivery leadership

Stakeholder management

Tools

VMware/VCF

Kubernetes

OpenShift

Azure

Google Cloud

Job description

NTT DATA is seeking a Client Delivery Manager to take end‑to‑end responsibility for service delivery and commercial performance within a strategic client engagement. You will own the client relationship, Hybrid Cloud service performance, and P&L for your scope, coordinating delivery across Data Center, Private Cloud, and Public Cloud services.

The role requires on‑site presence in Eindhoven three days per week and involves governance, KPIs, and continuous service improvement while ensuring