HR Operations Specialist

DLA Piper; Amsterdam; On-site; EUR 16,000 - 21,000; Full time

Job summary

DLA Piper is seeking an HR Operations Specialist to support recruitment processes, ensuring timely, high-quality service. You will work with local and international partners, maintain documentation, and help improve Recruitment Operations while adhering to SLAs and company standards.

The role requires a university degree, excellent English, and hands-on experience with ATS (preferably SuccessFactors). You will collaborate with HR teams and be part of a global firm with diverse opportunities.

Qualifications

• University degree is required.
• Very good command of English.
• Experience in working with ATS, especially SuccessFactors.
• Experience in SSC or BPO environments.
• Familiarity with Excel and PowerPoint.
• Customer oriented and proactive approach.
• Strong planning, organizational, time-management and attention to detail.
• Team player able to collaborate with cross-functional teams.

Responsibilities

• Support team members in scheduling interviews.
• Respond to recruitment-related queries from candidates.
• Maintain process documentation as required.
• Seek opportunities for improvement in Recruitment Operations.
• Perform in line with procedures, SLAs and customer expectations.
• Share and apply best practices.
• Ensure that all company standards and guidelines are met.
• Support Junior Specialist.
• Cooperate with colleagues from other HR sub-teams in ad-hoc tasks.

Skills

Very good English

Customer oriented

Proactive approach

Team player

Planning & time management

Attention to detail

Education

University degree

Tools

SuccessFactors (ATS)

Excel

PowerPoint

Job description

HR Operations Specialist work closely with local and international Recruitment Business Partners and are responsible for managing and maintaining recruitment data. Each Specialist supports processes related to recruiting, following set standard operating procedures in a timely and quality manner with customer focus.

• Location: Warsaw, Poland
• Function: Human Resources
• Agile working arrangements are open to discussion with candidates.

This is a fixed-term role for approximately 18 months.

Main duties and responsibilities

• Support team members in scheduling interviews
• Respond to the recruitment related queries from the candidates
• Maintain process documentation as required
• Seek opportunities for improvement in Recruitment Operations area
• Perform in line with agreed procedures, SLAs and customers expectations
• Both share and apply best practices
• Ensure that all relevant company's standards and guidelines are met
• Support Junior Specialist
• Cooperate with colleagues from other HR sub-teams in ad-hoc administrative tasks

About you

• University degree
• Very good command of English
• Experience in working with ATS (especially SuccessFactors)
• Knowledge of working in SSC or BPO
• Familiarity with Excel and PowerPoint
• Customer oriented and proactive approach
• Effective planning, organizational skills, time management and prioritization; attention to detail
• Team player - ability to work well with team members and with other teams to deliver solutions

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability, and references from previous employers.