HR Digital specialist

NN Group; Den Haag; Hybrid; EUR 60.000 - 79.000; Vollzeit

Benefits dieser Stelle

13th month Pay

Holiday allowance

27 vacation days

BeFrank pension

Training opportunities

NS Travel card

Home office internet allowance

Zusammenfassung

NN Group in The Hague, Netherlands, seeks an HR Digital Specialist to bridge HR processes and HR systems like Workday and ServiceNow. You’ll advise on stable, scalable solutions, support complex incidents, and drive changes across our global HR landscape used by millions of employees.

Join a cross-functional team with a hybrid working model in The Hague, contributing to ongoing digital HR improvements and knowledge sharing across 10 countries.

Qualifikationen

• Experience supporting and managing changes to HR systems (e.g., Workday, ServiceNow) including design and configuration.
• Experience developing AI-enabled HR solutions or enthusiasm to build expertise in this area.
• Knowledge of HR processes (Learning & Development, Reward, Recruiting or Talent & Performance) and how processes and systems interact.
• Strong advisory capabilities and ability to advocate for stable, scalable solutions over quick fixes.
• Strong analytical focus and calm, organized work style.

Aufgaben

• Advise HR and business as a trusted technology advisor and translate needs into sustainable solutions.
• Shape and guide changes from impact analysis to testing and go-live, considering end-to-end processes.
• Own complex incidents and change requests across the HR systems landscape and find root causes.
• Contribute to projects as a digital expert and consultant.
• Collaborate with teammates to deliver cross-functional HR digital solutions.
• Work with colleagues in 10 countries on international projects.
• Continuously improve HR digital processes for ease of use and efficiency.
• Share knowledge to help colleagues maximize system usage.

Kenntnisse

HR systems knowledge

Change management

Analytical thinking

Advisory skills

Tools

Workday

ServiceNow

Jobbeschreibung

Are you the one colleagues turn to when an HR system issue gets complex? At NN Group, a large financial services company, you'll help to keep our global HR landscape stable and future-proof. Based in The Hague, you'll make a difference to 16,000 employees' lives every day and see the results of your work in practice across 10 countries.

• HR Digital specialist
• Onbepaalde tijd/Bepaalde tijd

What you are going to do

As an HR Digital Specialist at NN, you are the linking pin between HR business processes and our HR systems, like Workday, ServiceNow and a range of other HR applications. Support and change are at the heart of this role. You don't just solve the issue in front of you: you look at the bigger picture and advise on solutions that are stable, scalable and fit our processes. So doing, you give every employee easy access to the information they need, so they are better equipped to do their job: protecting what matters most to our 18 million customers.

Your responsibilities include:

• Advice: act as a trusted technology advisor to HR and the business, translating needs into sound, sustainable solutions and challenging requests where a better digital alternative exists
• Change: shape and guide changes from impact analysis and design to testing and go-live, keeping the whole chain of processes and systems in mind
• Support: take ownership of complex incidents and change requests across our HR system landscape, and find the root cause instead of the quick fix
• Project: contribute to projects as a digital expert and consultant
• Teamwork: collaborate with the other digital specialists in your team to deliver solutions with cross-functional impact in mind
• International collaboration: work together with our colleagues in 10 countries
• Continuously improving our digital HR processes so they are easy to use and as efficient as possible
• Sharing your knowledge and helping your colleagues get the most out of our technology

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves.

We offer you:

• Salary between € 5,339 and € 7,119 depending on your knowledge and experience, based on 36 hours per week
• 13th month and holiday allowance are paid with your monthly salary
• 27 vacation days for a 5-day working week and three Diversity Days
• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately
  Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
• Allowances for setting up your home office and for internet use

Who you are

• You have intermediate- or senior-level hands-on experience supporting and managing changes to HR systems, such as Workday and/or ServiceNow, including solution design, configuration, and setup
• You have experience developing Agentic AI solutions for HR systems, or you are enthusiastic about building your expertise in this emerging field
• You have solid knowledge of HR business processes and has expertise in at least one of the following areas: Learning and Development, Reward, Recruiting or Talent and Performance) and understand how processes and systems affect each other
• You are a strong advisor: you ask the right questions, weigh options and are confident enough to recommend the stable solution over the quick one
• You have a strong analytical focus and enjoy getting to the bottom of complex issuesyou keep your head cool and prioritize your tasks. You are enthusiastic and like to connect with people

Who you will work with

You will join a tight-knit team of dedicated digital HR professionals. As part of our team, you will work together with international colleagues based in 10 different countries. Our official office language is English, and your colleagues will have a wide variety of backgrounds, with a diverse range of ages and a good gender ratio. Our department is known for its friendly, informal vibe with a collaborative atmosphere that allows for knowledge transfer. We have regular after-work drinks and quarterly team gatherings.

With our team we have a hybrid way working and we work together at The Hague office regularly.