Payroll Administrator

activpayroll Ltd.; Leiden; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Job summary

activpayroll Ltd. is seeking a Payroll Administrator in Leiden to manage end-to-end payroll for a diverse client base. You will handle changes, reporting, and tax declarations while delivering high-quality service.

The role emphasizes accuracy, confidentiality, and strong client communication in a busy outsourcing environment.

Qualifications

• This role requires strong knowledge of Dutch payroll processes, statutory requirements and labour laws.
• Experience in a payroll/outsourcing environment is preferred.
• Ability to manage multiple client accounts and meet tight deadlines.
• Excellent client service and communication skills are essential.
• Discretion and maintaining confidentiality are critical.

Responsibilities

• Process monthly payroll changes.
• Deliver monthly, client-specific administrative reports.
• Review payroll calculations using four-eyes principle.
• File monthly payroll tax returns for clients.
• Maintain monthly contact with clients on payroll changes.
• Advise clients on payroll and tax-related matters.
• Monitor deadlines and maintain client action lists.
• Review official tax notices.

Skills

Dutch payroll knowledge

Client management

Attention to detail

Deadline driven

Communication

Problem solving

Team collaboration

Education

MBO-level education or equivalent

Tools

Payroll software

Job description

Payroll Administrator

Department: Operations

Employment Type: Permanent

Location: Leiden, Netherlands

Reporting To: Payroll ITO Manager

Description

Our payroll operations are at the heart of our business, managing a portfolio of customers and ensuring the delivery of the end-to-end payroll service consistently, accurately and on time. The Payroll Administrator will work with their customer base to manage their payroll from the beginning of the payroll cycle right through to social and fiscal declarations, advising and guiding customers through the cycle on tax and social declarations and providing a best in class customer experience.

What a typical day looks like...

• Processing monthly payroll changes
• Delivering monthly, client-specific administrative reports
• Reviewing payroll calculations (four-eyes principle)
• Filing monthly payroll tax returns for our clients
• Monthly contact with clients to discuss payroll changes
• Advising clients on payroll and tax-related matters
• Monitoring deadlines and maintain client action lists
• Reviewing official tax notices

This is a client centric role, so this role focuses on fantastic customer service, as well as the ability to manage a really varied workload with a lot of client and partner interaction.

To be truly effective you will…

• At least MBO-level education or equivalent working and thinking level
• Have strong knowledge of Dutch payroll processes, statutory requirements, and labour laws
• Have similar field ie. Payroll /Outsourcing environment experience
• Demonstrate high attention to detail, accuracy, and ability to meet tight deadlines
• Be proactive, responsive, and able to manage multiple client accounts effectively
• Communicate confidently and professionally with clients and internal stakeholders
• Show good problem-solving skills and know when to **escalate** issues appropriately
• Maintain confidentiality and uphold high standards of integrity
• Be collaborative, adaptable, and committed to continuous improvement in service delivery