Housekeeping Turndown employee

Grand Hotel Amrâth Amsterdam; Amsterdam; On-site; EUR 33,000 - 52,000; Full time

Benefits offered by this job

7-month contract

Employee discounts

Health insurance

Bicycle plan

Travel reimbursement

25 vacation days

Job summary

Grand Hotel Amrâth Amsterdam seeks a reliable Turndown Attendant to prepare guest rooms for the night, ensuring a luxurious and welcoming atmosphere. You will handle turndown duties, tidy beds and bedding, adjust lighting, and maintain high cleanliness standards in a five‑star setting.

The role offers evening shifts from 5 PM to 11 PM in Amsterdam, with a contract of 7 months and a competitive hourly wage under the Hospitality Collective Labor Agreement (€14.90–€15.68/hour).

Qualifications

• Experience in cleaning, hospitality or housekeeping is a plus but not required.
• Keen eye for detail and understanding of 5-star service.
• Positive attitude and true team player.
• Basic English; Dutch is a plus.

Responsibilities

• Prepare guest rooms for turndown with beds made, curtains closed and lighting adjusted.
• Refresh bedding, arrange pillows and towels, and maintain high cleanliness standards.
• Report maintenance issues or guest requests to supervisors.
• Collaborate with housekeeping and other teams to ensure a seamless guest experience.

Skills

Attention to detail

Reliability & punctuality

English basics

Team player

Job description

We are looking for a reliable Turndown Attendant with a keen eye for detail to join our evening team. In this role, you will go beyond the basics to create a warm, luxurious retreat for our guests. By preparing the rooms for a restful night, from perfecting the bedding to setting the ideal ambient lighting, you ensure that every guest feels truly welcome. If you take pride in the finer details and delivering high service standards, we would love to meet you.

What will you do?

As a Turndown Employee, you will be responsible for perfectly preparing guest rooms for the evening by performing turndown services, including making beds, closing curtains, and adjusting lighting to create a welcoming atmosphere.

• You refresh bedding, arrange pillows and blankets as needed, and maintain high cleanliness standards.
• You replace used towels, replenish amenities, and empty trash bins to keep the rooms tidy.
• It is essential that each room meets the strict presentation requirements of the hotel in Amsterdam.
• You remain alert to report any maintenance issues, damage, or specific guest requests to your supervisors.
• You act as a collaborative team member and support the housekeeping department with other related tasks as needed to ensure a seamless experience for every guest.

Where will you be doing this?

In the former Shipping House of Amsterdam, you will find one of the city's most iconic five-star hotels: Grand Hotel Amrâth Amsterdam. The hotel features 205 luxurious rooms, including 22 suites, 8 meeting and event spaces, a Bar Lounge, and a Spa & Wellness center. Located just 500 meters from Amsterdam Central Station, it is an absolute prime location.

Step into 'A World of Luxury & Art'. Our hotel is part of Amrâth Hotels, a collection of 12 three, four, and five-star hotels in the Netherlands. Located in unique locations from Maastricht to Alkmaar, Amrâth Hotels is known for comfort, personal service, and a distinctive character.

Who are we looking for?

• Experience in cleaning, hospitality, or housekeeping is a plus but not required.
• You have a keen eye for detail and understand what 5-star service entails.
• A positive attitude and you are a true team player.
• Basic skills in English (Dutch is a plus).
• Reliability and punctuality; you are available for evening shifts from 5 PM to 11 PM in Amsterdam.

What we offer

• An exciting role as a Turndown Employee for a minimum of 24 and a maximum of 38 hours in the heart of Amsterdam.
• A salary according to the Hospitality Collective Labor Agreement, €14,90 to €15,68 per hour, depending on your experience.
• A 7-month contract with the possibility of extension. We want you to stay with us!
• After your first month, our 'Know Where You Work' program treats you to a free overnight stay in one of our hotels!
• Attractive Family & Friends discount for an overnight stay in one of the other Amrâth hotels starting from €65.
• Opportunities for growth within the Amrâth hotel group. We are happy to teach you the ropes.
• Collective health insurance, company fitness, and a bicycle plan.
• Travel expense reimbursement starting from 10 km distance from the location in Amsterdam.
• 8% holiday pay and 25 vacation days based on a full-time contract.
• Opportunity to purchase 5 extra vacation days for some additional relaxation.
• Access to exclusive discounts through our Amrâth Hotels Benefit Store.
• An attractive referral bonus if you successfully refer a new colleague.