Housekeeping Manager / Fulltime / 38hrs / Amsterdam | CCS1198

CCS Cleaning; Amsterdam; On-site; EUR 42,000 - 65,000; Full time

Job summary

CCS Cleaning in Amsterdam, Netherlands, is seeking a Hotel Housekeeping Manager to oversee daily housekeeping operations and ensure exceptional cleanliness and guest satisfaction. The role requires residency in the Netherlands and a valid work permit, with a 38-hour work week and a salary dependent on experience.

You will manage staff, scheduling, training, quality control, and reporting, collaborating with hotel management in a fast-paced setting to deliver high-quality service.

Qualifications

• Experience in a supervisory or managerial role in housekeeping, preferably hotel-based.
• Strong leadership and communication skills to manage a diverse team.
• Knowledge of cleaning methods, materials, equipment, health and safety regulations in housekeeping.
• Proficiency with computer systems for scheduling, inventory, and reporting.
• Ability to address guest issues promptly and professionally.
• Flexibility to work weekends and holidays.

Responsibilities

• Staff Assignments: Allocate tasks and ensure adequate shift coverage and recruitment.
• Supervision: Oversee staff performance during shifts and provide guidance.
• Training: Organize onboarding and ongoing training for staff.
• Reporting & Administration: Process hours, productivity data, and quality reports.
• Quality Checks: Conduct inspections of guest rooms to uphold standards.
• Training and Development: Plan and implement training based on performance analysis.
• Feedback Sessions: Provide constructive feedback to improve performance.

Skills

Staff management

Leadership

Communication

Training & development

Scheduling software

Quality control

Health & safety knowledge

Guest service orientation

Tools

Scheduling software

Inventory management software

Reporting software

Job description

Amsterdam, Netherlands

Full Time

Position Overview

For this position, residency in The Netherlands and a valid work permit are required.

Hours per week: 38 hours

Salary / Hourly rate: Depends on experience

As a Hotel Housekeeping Manager at CCS, you’ll be responsible for overseeing the daily housekeeping operations of the hotel, leading teams to ensure exceptional cleanliness standards and guest satisfaction.

You’ll manage staff scheduling, quality control, and operational processes while working closely with hotel management to deliver efficient, high-quality service in a fast-paced hospitality environment.

Key Responsibilities

Daily Tasks

• Staff Assignments: Allocate tasks and responsibilities to housekeeping staff while ensuring adequate shift coverage and recruitment.
• Supervision: Oversee staff performance during shifts, providing guidance and support as needed.
• Training: Organize training sessions for new hires and ongoing training for current staff to enhance skills.
• Reporting & Administration: Process hours worked, productivity data, and quality reports.

Weekly Tasks

• Quality Checks: Conduct thorough inspections of guest rooms to ensure cleaning standards are upheld and address inconsistencies.
• Training and Development: Plan and execute training based on performance analysis, introducing new cleaning procedures.
• Feedback Sessions: Provide constructive feedback to improve performance and acknowledge exceptional work.

Monthly Tasks

• Performance Reviews: Evaluate staff performance, set goals, and identify improvement areas.
• Stock Management: Perform monthly stock counts and reorder supplies as necessary.

Qualifications & Skills

As a Hotel Housekeeping Manager , you ensure a clean, comfortable, and welcoming environment for guests. If you’re an organized professional with a passion for exceptional service, to contribute to our high standards of guest experiences:

• Previous experience in a supervisory or managerial role within the housekeeping department of a hotel or similar establishment.
• Strong leadership and communication skills to effectively manage and motivate a diverse team.
• In-depth knowledge of cleaning methods, materials, and equipment used in the hospitality industry, along with an understanding of health and safety regulations and procedures related to housekeeping.
• Proficiency in using computer systems and software for scheduling, inventory management, and reporting.
• Ability to professionally and promptly address and resolve guest issues or complaints.
• Flexibility to work various shifts, including weekends and holidays, as needed.