Housekeeping Manager

CCS Cleaning; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Job summary

CCS Cleaning is seeking a Hospital Housekeeping Manager to oversee daily housekeeping operations in a bustling hotel environment in Amsterdam. You will lead teams, schedule staff, and ensure the highest cleanliness and guest satisfaction standards.

You will manage quality checks, training, reporting, and stock processes while collaborating with hotel management to deliver efficient, high-quality service in a fast-paced setting.

Qualifications

• Supervisory or managerial experience in hotel housekeeping.
• Strong leadership and communication skills.
• Knowledge of cleaning methods, materials, and equipment.
• Proficiency with scheduling, inventory management, and reporting software.
• Flexibility to work weekends and holidays.

Responsibilities

• Staff assignments and shift coverage.
• Oversee staff performance and provide guidance.
• Organize training for new hires and ongoing training.
• Process hours worked, productivity data, and quality reports.

Skills

Staff management

Leadership

Scheduling

Training

Quality control

Guest satisfaction

Communication

Tools

Scheduling software

Inventory management software

Reporting tools

Job description

For this position, residency in The Netherlands and a valid work permit are required.

Hours per week: 38 hours

Salary / Hourly rate: Depends on experience

As a Hotel Housekeeping Manager at CCS, you'll be responsible for overseeing the daily housekeeping operations of the hotel, leading teams to ensure exceptional cleanliness standards and guest satisfaction.

You'll manage staff scheduling, quality control, and operational processes while working closely with hotel management to deliver efficient, high-quality service in a fast-paced hospitality environment.

Our Mission

At CCS, we go beyond cleaning - we believe in sustainability and service. We deliver eco-friendly, customized solutions to help hotels create welcoming spaces. Our success is built on our supportive and enthusiastic teams, where you'll feel valued every day.

Key Responsibilities

Daily Tasks

• Staff Assignments: Allocate tasks and responsibilities to housekeeping staff while ensuring adequate shift coverage and recruitment.
• Supervision: Oversee staff performance during shifts, providing guidance and support as needed.
• Training: Organize training sessions for new hires and ongoing training for current staff to enhance skills.
• Reporting & Administration: Process hours worked, productivity data, and quality reports.

Weekly Tasks

• Quality Checks: Conduct thorough inspections of guest rooms to ensure cleaning standards are upheld and address inconsistencies.
• Training and Development: Plan and execute training based on performance analysis, introducing new cleaning procedures.
• Feedback Sessions: Provide constructive feedback to improve performance and acknowledge exceptional work.

Monthly Tasks

• Performance Reviews: Evaluate staff performance, set goals, and identify improvement areas.
• Stock Management: Perform monthly stock counts and reorder supplies as necessary.

Qualifications & Skills

As a Hotel Housekeeping Manager, you ensure a clean, comfortable, and welcoming environment for guests. If you're an organized professional with a passion for exceptional service, to contribute to our high standards of guest experiences:

• Previous experience in a supervisory or managerial role within the housekeeping department of a hotel or similar establishment.
• Strong leadership and communication skills to effectively manage and motivate a diverse team.
• In-depth knowledge of cleaning methods, materials, and equipment used in the hospitality industry, along with an understanding of health and safety regulations and procedures related to housekeeping.
• Proficiency in using computer systems and software for scheduling, inventory management, and reporting.
• Ability to professionally and promptly address and resolve guest issues or complaints.
• Flexibility to work various shifts, including weekends and holidays, as needed.