Hospitality Internship: Duty Manager on Duty

Hesperia group; Amsterdam; On-site; EUR 7,800 - 8,900; Part time

Benefits offered by this job

Minor Hotels University training

Employee discounts

Team events

Growth opportunities

Job summary

NH Collection Amsterdam Barbizon Palace in Amsterdam is offering an Internship in Duty Management. You will work across hotel departments and gradually assume the Manager on Duty role, guiding guests with questions, comments and complaints.

During the internship you will gain hands-on training in hospitality operations, develop service standards and language skills in Dutch and English, and join a collaborative management team committed to excellence.

Qualifications

• Training across all hotel departments.
• Internship role includes Manager on Duty responsibilities.
• Guest questions, comments and complaints handling.
• Strong Dutch and English language skills required.

Responsibilities

• Work in multiple hotel departments to learn operations.
• Independently fulfill the Manager on Duty responsibilities when required.
• Assist guests with questions, comments and complaints.
• Collaborate with management to ensure guest satisfaction.

Skills

Enthusiastic

Flexible

Service-oriented

Dutch & English proficiency

Team player

Decisive / solution-oriented

Education

Pursuing hospitality management degree

Job description

NH Collection Amsterdam Barbizon Palace in Amsterdam is offering an Internship in Duty Management. You will work across hotel departments and gradually assume the Manager on Duty role, guiding guests with questions, comments and complaints.

During the internship you will gain hands-on training in hospitality operations, develop service standards and language skills in Dutch and English, and join a collaborative management team committed to excellence.