Head of SMB Sales NL

Worldline; Hoofddorp; On-site; EUR 140,000 - 190,000; Full time

Benefits offered by this job

Comprehensive training and development

Sustainability leader recognition

Empowering work environment

Job summary

Worldline NL is seeking a Head of SMB Sales to lead a diverse team focused on in-store payments and e-commerce, driving revenue growth, minimizing churn, and acting as the external face of Worldline's SMB business in the Netherlands market.

You will develop and execute sales strategies, ensure accurate forecasting, and build strong client and partner relationships while collaborating cross-functionally with service and operations to deliver optimal customer outcomes.

Qualifications

• Experience in people leadership, inspiring and coaching high-performing teams
• Strong commercial mindset with track record in sales growth, forecasting, budgeting
• Solid background in finance and payments, especially in in-store and e-commerce
• Strategic thinker with strong negotiation skills, able to identify market opportunities
• Fluent in English and Dutch, both written and spoken

Responsibilities

• Lead and develop a diverse sales team toward a high-performance, target-driven culture
• Develop and execute SMB sales strategies with accurate forecasting and CRM usage
• Strengthen client and partner relationships, identify growth opportunities and limit churn
• Represent Worldline externally to federations, stakeholders, and the Netherlands SMB market
• Collaborate with customer service and operations to ensure aligned execution and optimal outcomes

Skills

People leadership

Commercial mindset

Sales strategy

Forecasting

Negotiation

CRM tools

Stakeholder management

Change management

English & Dutch

Tools

CRM tools

Job description

Who We Are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

As Head of SMB Sales for the Netherlands, you will lead a diverse sales team focused on in-store payments and e-commerce sales. You will drive revenue growth, minimize churn, and build effective sales strategies, while acting as the external face of Worldline's SMB business within the Netherlands market.

Day-to-day Responsibilities

• Lead, inspire, and develop a diverse sales team, fostering a high-performance, target-driven culture
• Develop and execute sales strategies to drive SMB growth, ensuring accurate forecasting and effective use of CRM tools
• Build and strengthen client and partner relationships through regular visits, identifying new growth opportunities and limiting churn
• Act as the external face of the business, representing Worldline with federations, stakeholders, and the wider Netherlands SMB market
• Collaborate cross-functionally with customer service and operations teams to ensure aligned execution and optimal customer outcomes

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can‑do attitude and a hunger to learn and grow. In practice this means:

• Proven experience in people leadership, with the ability to inspire, coach, and develop high-performing teams
• Strong commercial mindset, with a track record of driving sales growth, forecasting, and budget management while taking end-to-end ownership
• Solid background in finance and payments, particularly within in-store and e-commerce sales
• Strategic thinker with strong negotiation skills, able to identify new market opportunities and navigate competitive landscapes
• Proficient with CRM tools, ensuring effective adoption and use across the team
• Excellent stakeholder management skills, comfortable representing the business externally with clients, partners, and federations
• Change management experience, particularly in scaling or restructuring sales teams
• Fluent in English and Dutch, both written and spoken

Perks & Benefits

• Comprehensive training and development programs to help you reach your potential
• Be part of a company recognised as top 1% of the most sustainable companies worldwide
• Work with inspiring colleagues in an empowering environment that supports learning, growth, and career acceleration

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can‑do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.