Head of Desk (Italian Market)

Monex Europe Markets S.V; Amsterdam; Presencial; EUR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Monex Europe Markets S.V is seeking a Head of Desk for the Italian market, based in Amsterdam, to lead the desk and drive revenue in line with regulatory obligations. You will set the commercial strategy for Italy, originate and close key relationships, and manage the desk’s performance with a close eye on compliance and risk.

You will build and develop a team of sales professionals, maintain a strong Italian client network, and oversee pipeline forecasting while reporting to senior leadership

Formación

• 7+ years’ experience in FX, international payments or financial markets sales.
• Fluency in Italian and English is mandatory.
• Experience leading and developing sales teams.
• Strong understanding of the regulatory environment governing FX and payments in Europe.
• Track record of building and managing a pipeline in a target-driven environment.

Responsabilidades

• Desk leadership & strategy: Define and execute the commercial strategy for the Italian market, aligned with growth plans and targets.
• People management & development: Lead, coach and develop a sales team; hire talent and run performance reviews.
• Client relationships & market coverage: Originate and manage key Italian-speaking corporate and institutional relationships.
• Sales process & enablement: Maintain a disciplined pipeline with forecasting; ensure CRM usage and reporting.
• Reporting on compliance: Ensure adherence to regulatory policies and conduct requirements; support audits.
• Market presence: Represent Monex at client events and industry conferences.

Conocimientos

FX sales

Leadership

Client relationships

Negotiation

Pipeline management

Italian/English

Descripción del empleo

Who we are? Monex Europe is a specialist in commercial foreign exchange and international payments, part of the global Monex Group, a financial institution founded in 1985. We help corporates and institutions manage FX exposure, execute hedging strategies and move money across borders. In 2024 we facilitated $200 billion in FX turnover, managed $16.1 billion in assets and processed 1.7 million transactions for more than 73,000 clients worldwide. We operate across the Americas, Asia and Europe, with offices in Mexico, Madrid, Amsterdam, London, the USA, Canada and Singapore. The Netherlands is a growth market for us. Our Amsterdam office serves corporate and institutional clients across the Benelux and the wider EU.

About the Role

As Head of Desk for the Italian market, you will build, lead and grow our Italian sales desk. You are accountable for the desk’s overall revenue performance against weekly, monthly and quarterly targets, in full alignment with our code of conduct and regulatory obligations. You will set the commercial strategy for the Italian market, lead and develop a team of sales professionals, and remain close to clients by originating and closing key relationships yourself. As a leader in the business, you set the standard for how Monex sells: clients’ long-term interests first, fair outcomes and sustainable revenue.

Reporting Line

This position reports directly to the CEO Netherlands and carries high visibility across the business. You will be based in Amsterdam, working closely with Dealing, Compliance, Credit & Risk, Operations and Marketing, and partnering with leadership and colleagues in London, Madrid and the wider Monex network as the desk grows.

Key Responsibilities

• Desk leadership & strategy

  Define and execute the commercial strategy for the Italian market, aligned with Monex Europe’s growth plans. Own the desk’s daily, weekly and quarterly revenue performance against agreed targets and KPIs. Set individual targets and KPIs for the team and monitor performance on an ongoing basis. Identify new products, segments and initiatives that will grow revenue, and present business cases to senior leadership.

• People management & development

  Lead, coach and develop a team of sales professionals, building a high-performance and compliant sales culture. Partner with Talent Acquisition to attract and hire talent as the desk grows. Run regular performance reviews, one-to-ones and development plans. Embed sales best practice consistently across the desk.

• Client relationships & market coverage

  Personally originate and manage key relationships with Italian-speaking corporate and institutional clients. Act as trusted adviser on FX exposure, hedging strategy and international payments. Lead complex commercial negotiations, ensuring commerciality and margin discipline across the desk.

• Sales process & enablement

  Ensure the desk maintains a disciplined pipeline with accurate forecasting. Ensure client databases (FXDB, Salesforce, pipeline trackers) are used effectively and turned into competitive advantage. Report on desk performance, pipeline and market insights to senior leadership. Conduct, risk & regulatory balance revenue delivery with Monex’s compliance framework across the desk.

• Reporting on compliance

  Ensure the team adheres to Compliance policies: Treating Customers Fairly, Pricing, Gifts & Entertainment, Complaints, Training & Competence. Escalate complaints and conduct breaches promptly and support investigations as required. Ensure all sales activity is logged and maintained per regulatory requirements (call recordings, FXDB logs, correspondence). Flag systems and controls weaknesses and conflicts of interest, and lead participation in Sales Audits and Risk Assessments.

• Market presence

  Stay commercially sharp on competitor activity in the Italian market and use professional networks to inform the desk’s approach. Lead distribution and marketing activity for the desk, including materials, presentations and roadshows. Represent Monex at client events and industry conferences.

Requirements

7+ years’ experience in FX, international payments or financial markets sales, with a proven track record of revenue delivery against target. Fluency in Italian and English is mandatory. English is the working language across Monex Europe, and you will lead client relationships in Italian. Other European languages are welcome. Proven experience leading and developing sales teams, ideally as Head of Desk, Sales Manager or Team Lead. Established network within the Italian corporate and institutional market. Strong commercial negotiation skills and comfort owning pricing and margin conversations. Solid understanding of the regulatory environment governing FX and payments in Europe. Track record of building and managing a pipeline in a target-driven environment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! At Monex, we do our very best every day to ensure that we take good care of our people, as our biggest asset is our highly driven and focused Talent Culture. We strive to continuously enable our people to develop their full potential by offering the necessary tools and support to empower our people to develop professionally and to take the next step in their career here at Monex. Teamwork is a paramount part of our Talent Culture as we achieve more when we collaborate and all work together. We take pride in our familial culture with colleagues who are willing to go the extra mile for one another. We foster a culture of Health and Wellness, encouraging our colleagues to pursue healthy habits and promoting healthy lifestyles.