Hardware Engineer Radiation Therapy

Siemens Healthineers AG; Netherlands; On-site; EUR 45,000 - 70,000; Full time

Job summary

Siemens Healthineers seeks a Field Service Engineer HW (FSE Hardware) based in the Netherlands. You will troubleshoot, repair, install, upgrade and perform preventive maintenance on designated VMS equipment, ensuring it operates efficiently.

Occasional travel to neighboring countries may be required to support Varian Field Service Teams. You bring electrical and/or mechanical engineering background, hands-on experience with test equipment, basic networking knowledge, and a customer‑oriented

Qualifications

• Medical Device experience is preferable.
• Electrical and/or Mechanical Engineering background with test equipment experience.
• Basic computer usage and debugging skills.
• Fundamental knowledge of delivery system networks and networking techniques.
• Basic understanding of imaging systems.
• Capable of performing routine maintenance such as follow ups, PMIs and minor STBs.

Responsibilities

• Troubleshoot, diagnose and repair designated equipment, including preventative maintenance, installations and upgrades as per guidelines.
• Manage time and schedule to include preventive maintenance and installations, handling customer calls.
• Elevate incidents when necessary and request assistance from more tenured representatives.
• Examine difficult issues, diagnose and resolve to meet FSR levels; maintain territory management and expense control with reports and documentation.
• Develop and maintain strong customer relationships using written, verbal, and interpersonal communication skills.
• Overall understanding of customer care and experience management.

Skills

Medical Device experience

Electrical Engineering

Mechanical Engineering

Test equipment

Basic computer skills

Networking basics

Imaging systems basics

Routine maintenance

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Siemens Healthineers, business unit Varian Field Service Engineer HW (FSE Hardware) is the primary contact for, customer service and repair needs ensuring that our customers’ equipment always operates efficiently. The FSE is responsible for troubleshooting, repairing, installing, upgrading and performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FSE operates in a designated field service territory and represents VMS, this role will be based in the Netherlands with some occasional travel to neighbor countries to assist Varian’s Field Service Teams.

Key Requirements

• Troubleshoot, diagnose and repair all designated our equipment, including preventative mintenance, installations and upgrades perour guidelines.
• Manage time and maintain a schedule to include preventative maintenance, installations and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion.
• Understand and recognize the need to elevate incidents when necessary and/or request additional assistance from more tenured representatives.
• Examine difficult customer issues, diagnose and resolve the issues and meet established FSR levels. Maintain effective territory management and expense control which includes timely completion and submission of field service and expense reports along with management of consignment and other required documentation along with procedures.
• Develop and maintain strong customer relationships using strong written, verbal, and interpersonal communication skills.
• An overall understanding of customer care and experience management essential

Minimum Required Skills and Knowledge

• Medical Device experience is preferable
• Electrical and/or Mechanical Engineering, test equipment used for verification/checkout and calibration of electronic equipment.
• Limited use and/or application of technical documentation, standards, principles, concepts, and techniques in the field.
• Basic computer usage and debugging skills
• Fundamental knowledge of delivery system networks and networking techniques.
• Basic understanding of imaging systems
• Capable of performing routine maintenance such as follow ups, PMIs and minor STBs

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Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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As an equal opportunity employer, we welcome applications from individuals with disabilities.