Gym & Spa Receptionist - Cowshed Amsterdam

Soho House & Co; Amsterdam; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Excellent compensation package

Travel allowance

Staff meals

Soho Friends Membership

Two volunteering days per year

One paid moving day

€300 bonus (gross)

Job summary

Soho House Amsterdam is seeking a friendly Gym Reception team member to handle front desk tasks, greet members and guests, and answer inquiries. The role includes signing in guests, directing them, and phone support, with a focus on a calm, premium member experience at our Amsterdam location.

The position can be part-time (3-4 days per week) or full-time, offering flexible hours within a creative, international community.

Qualifications

• Experience answering high-volume phone lines professionally and promptly.
• Strong verbal and written communication in English.
• Team player who communicates well with colleagues.
• Flexibility to work on weekends.

Responsibilities

• Welcomes and signs in members and guests; directs them appropriately.
• Answers phone calls and handles inquiries; manages reception area and correspondence.
• Maintains a clean and organized reception space; supports daily front desk tasks.

Tools

Opera/Salesforce

Job description

About Us

Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognised for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.

At Cowshed Amsterdam, we create a calm and welcoming environment where guests can unwind and feel their best. As part of the Soho House family, you’ll join a supportive team that values care, craft, and attention to detail — with opportunities to grow within a creative and international community.

The Role

At Soho House the Gym Reception is responsible for a variety of front desk tasks, such as welcoming, signing in and directing members and guests as well as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized. A Gym Reception team member is friendly personable, familiar with gym equipment, communicating efficiently and has good computer skills. WEare looking for someone who can work parttime (3-4 days per week) or fulltime.

What We Are Looking For

• Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
• Previous experience with Opera/Salesforce is beneficial
• Strong verbal and written communication in English
• Team player who communicates well with all colleagues
• You are flexible to work on weekends

Location

Amsterdam

Environment

Calm, premium, and member-focused

If you love wellness, great service, and being part of a creative global community, we’d love to hear from you.

Benefits

Soho House offers excellent compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Excellent commission on treatments and retail
• Salary according Horeca CAO
• Flexible working hours (Full time / Part time)
• Travel allowance > 7.5 km
• Staff meals
• Soho Friends Membership with discounts on F&B (50%), rooms and Cowshed
• One paid moving day per year
• Two paid volunteering days per year
• Introduce a star and you could be eligible to receive a € 300,- (gross) bonus