关务运营岗|Customs Operations

JD DEVELOPMENT DE GmbH; Rotterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

JD.com is seeking a seasoned Customs Operations Specialist to manage import/export declarations, liaise with authorities, and coordinate logistics across global supply chains. The role emphasizes compliance, policy interpretation, and cross‑department collaboration to ensure seamless customs processing.

The candidate should have 5+ years in the field, 3+ years in related duties, and a Bachelor’s degree or higher. Proficiency in English is required; Chinese language skills are a plus.

Qualifications

• 5+ years of industry experience in customs operations or related field.
• 3+ years experience in duties listed (declarations, compliance, coordination).
• Bachelor's degree or higher required.
• Proficiency in English; additional languages (Chinese) a plus.
• Hands-on experience with customs declarations, compliance control, policy interpretation, and cross-department coordination.

Responsibilities

• Manage import/export declarations and customs documents.
• Coordinate logistics, transportation, and liaison with authorities.
• Research policies and regulations relevant to customs.
• Oversee management of customs-related service providers.
• Ensure compliance controls and data management for regulatory adherence.

Skills

Industry experience

Job-specific experience

Education background

Language proficiency

Professional skills

Education

Bachelor's degree

Job description

Responsibilities

• 1. B2B Customs Practical Operations: Import and export declaration management, customs document handling, logistics and transportation coordination, customs authority liaison, customs anomaly resolution
• 2. Policy and Regulation Research
• 3. Customs Clearance Service Provider Management
• 4. Customs Prohibited and Restricted Commodity Management
• 5. Customs Compliance Control: Compliance data management, compliance regulation research, compliance solution implementation

Skills

• 1. Industry Experience: 5 years or above
• 2. Job-specific Experience: 3 years or above
• 3. Education Background: Bachelor's degree or above
• 4. Language Proficiency: Proficiency in the official language of the base country, plus English. Chinese language skills also would be better.
• 5. Professional Skills: Hands‑on experience in customs declaration, compliance control, policy interpretation and cross‑departmental coordination

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain‑based technology and service provider. The company’s cutting‑edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company’s mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross‑border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments:

• Joybuy (online retail business in Europe)
• International Logistics
• Cross‑border Import Business
• JD Industrials International
• JD Property International

International Logistics

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology‑driven supply chain solutions and logistics services provider.

JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line‑haul freight transportation, last‑mile delivery network, bulky items logistics, cold chain logistics, and cross‑border logistics networks.

As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third‑party‑operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. JoyLogistics and JoyExpress are JINGDONG Logistics multinational brand names.

Our growth is creating opportunities. Yours could be next.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real‑world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you are joining us in Europe, the Middle East, Asia or the Americas, you will be part of one global team working towards a shared purpose. So let\'s do this. Let\'s deliver joy.