GNB Client Manager AVP: Onboarding & Credit

Citi; Amsterdam; On-site; EUR 75,000 - 113,000; Full time

Job summary

Citi's Global Network Banking (GNB) Amsterdam team seeks a senior client-management professional to support multinational corporate clients across onboarding, implementation, service coordination, and credit management. You will own end-to-end onboarding, manage credit processes with internal teams, and act as the primary contact for client escalations while building lasting relationships across SAMs, RAMs and PAMs.

Fluent English is required; Dutch language is a plus.

Qualifications

• Bachelor’s degree in Finance or a related field.
• High level of accuracy and attention to detail in all aspects of work.
• Fluent in English; Dutch language skills a plus.

Responsibilities

• Maintain professional relationships with client representatives.
• Support SAMs, RAMs, and PAMs in origination activities and understand client drivers.
• Identify and originate low-complexity opportunities.
• Contribute to account planning, wallet sizing, and product initiatives.
• Own end-to-end onboarding experience from CRM requests to post-implementation follow-up.
• Serve as primary contact for managing and resolving client escalations.
• Act as the designated KYC owner for a portfolio of clients.

Skills

Fluent in English

Strong communication

Education

Bachelor’s degree in Finance or related field

Job description

Citi's Global Network Banking (GNB) Amsterdam team seeks a senior client-management professional to support multinational corporate clients across onboarding, implementation, service coordination, and credit management. You will own end-to-end onboarding, manage credit processes with internal teams, and act as the primary contact for client escalations while building lasting relationships across SAMs, RAMs and PAMs.

Fluent English is required; Dutch language is a plus.