Global Transfers Operations Specialist

Get-e; Hoofddorp; On-site; EUR 31,000 - 35,000; Full time

Benefits offered by this job

NS Business Card

Travel allowance

25 vacation days

8% vacation allowance

Company events

Gym access

Free cab rides

Job summary

Get-e is seeking a Global Transfers Operations Specialist to coordinate ground transportation for airline crews and clients worldwide. You will collaborate with transportation suppliers, monitor journeys, and resolve disruptions in a fast-paced, multicultural environment at our Hoofddorp base.

The role requires fluent English, experience in airline/logistics settings, and strong communication with a proactive, detail-oriented mindset.

Qualifications

• Fluent English required.
• Experience in airline operations, travel, logistics, transportation, hospitality, or similar environments preferred.
• Experience with suppliers or booking systems is an advantage.
• Strong communication, problem-solving, and prioritization skills.
• Ability to stay calm and adapt to changing priorities in a fast-paced environment.
• Bachelor’s degree or equivalent Dutch HBO-level preferred.

Responsibilities

• Coordinate ground transportation bookings for airline crews and clients across our global supplier network.
• Work with suppliers to resolve delays, schedule changes, last-minute requests, and operational issues.
• Monitor journeys, manage disruptions, and ensure crews arrive safely and on time.
• Coordinate transportation while considering crew duty times, rest requirements, and airport procedures.
• Ensure booking details and supplier information are accurate.
• Communicate with clients, crews, and transportation partners to resolve issues efficiently.
• Collaborate with international teams and identify opportunities to improve processes and service quality.

Skills

Fluent English

Customer service

Communication

Problem-solving

Prioritization

Team collaboration

Education

Bachelor's or equivalent Dutch HBO-level

Tools

Booking systems

Job description

Your job

Location: Hoofddorp, the Netherlands (No visa sponsorship available)

Hours: 36 hours/week | Rotating shifts: morning, evening & weekends | On-site

Salary: €2,800–€3,100 gross/month (based 36 hours/week)

About the Role

Get-e is scaling quickly, and we're looking for driven, adaptable team players to grow with us. As a Global Transfers Operations Specialist, you'll be at the heart of our 24/7 international service team, coordinating ground transportation for airline crews and clients across the world. You'll work directly with transportation suppliers to arrange transfers, monitor journeys, resolve operational disruptions, and ensure crews reach their destinations safely and on time in a fast-paced, multicultural environment. No two days are the same. One moment you might be coordinating a crew pickup in Amsterdam, and the next you'll be finding a solution to a last-minute disruption on the other side of the world. You'll be trusted to think on your feet, make decisions, and work closely with colleagues and suppliers to keep airline operations running smoothly.

"You're helping real people with real problems every day. Things don't always go to plan, but that's part of the fun. A little bit of adrenaline keeps things interesting."

— Transfers Operations Specialist

Your profile

What You'll Do

• Coordinate ground transportation bookings for airline crews and clients across our global supplier network.
• Work with suppliers to resolve delays, schedule changes, last-minute requests, and operational issues.
• Monitor journeys, manage disruptions, and ensure crews arrive safely and on time.
• Coordinate transportation while considering crew duty times, rest requirements, and airport procedures.
• Ensure booking details and supplier information are accurate.
• Communicate with clients, crews, and transportation partners to resolve issues efficiently.
• Collaborate with international teams and identify opportunities to improve processes and service quality.

Sounds like you?

• Fluent English; additional languages are a plus.
• Experience in airline operations, travel, logistics, transportation, hospitality, or similar environments is preferred.
• Experience with suppliers or booking systems is an advantage.
• Strong communication, problem-solving, and prioritization skills.
• Ability to stay calm and adapt to changing priorities in a fast-paced environment.
• Availability for rotating morning and evening shifts, including weekends (no night shifts).
• Bachelor's degree or equivalent Dutch HBO-level is preferred.
• A proactive, detail-oriented mindset and a collaborative, hands-on attitude.

Why us?

Besides joining a fast-growing international company and enjoying a great view of planes taking off, we offer:

• Gross monthly salary of €2,800 - €3,100 based on 36 hours/week.
• 7-month contract with base salary increase upon extension.
• NS Business Card or travel allowance.
• 25 vacation days (full-time basis).
• 8% vacation allowance (paid in April).

Furthermore, we provide you with other benefits:

• Discounted warm Muscle Meals.
• 2 free cab rides per year from Get-E.
• Biannual company parties.
• Fresh fruit and fair-trade coffee with freshly roasted beans.
• Friday afternoon “borrel” to wrap up the week.
• Access to our in-house gym

Ready to build your future with Get-e?