Global Crew Transfers Operations Specialist

Get-e; Hoofddorp; On-site; EUR 31,000 - 35,000; Full time

Benefits offered by this job

NS Business Card

Travel allowance

25 vacation days

8% vacation allowance

Company events

Gym access

Free cab rides

Job summary

Get-e is seeking a Global Transfers Operations Specialist to coordinate ground transportation for airline crews and clients worldwide. You will collaborate with transportation suppliers, monitor journeys, and resolve disruptions in a fast-paced, multicultural environment at our Hoofddorp base.

The role requires fluent English, experience in airline/logistics settings, and strong communication with a proactive, detail-oriented mindset.

Qualifications

• Fluent English required.
• Experience in airline operations, travel, logistics, transportation, hospitality, or similar environments preferred.
• Experience with suppliers or booking systems is an advantage.
• Strong communication, problem-solving, and prioritization skills.
• Ability to stay calm and adapt to changing priorities in a fast-paced environment.
• Bachelor’s degree or equivalent Dutch HBO-level preferred.

Responsibilities

• Coordinate ground transportation bookings for airline crews and clients across our global supplier network.
• Work with suppliers to resolve delays, schedule changes, last-minute requests, and operational issues.
• Monitor journeys, manage disruptions, and ensure crews arrive safely and on time.
• Coordinate transportation while considering crew duty times, rest requirements, and airport procedures.
• Ensure booking details and supplier information are accurate.
• Communicate with clients, crews, and transportation partners to resolve issues efficiently.
• Collaborate with international teams and identify opportunities to improve processes and service quality.

Skills

Fluent English

Customer service

Communication

Problem-solving

Prioritization

Team collaboration

Education

Bachelor's or equivalent Dutch HBO-level

Tools

Booking systems

Job description

Get-e is seeking a Global Transfers Operations Specialist to coordinate ground transportation for airline crews and clients worldwide. You will collaborate with transportation suppliers, monitor journeys, and resolve disruptions in a fast-paced, multicultural environment at our Hoofddorp base.

The role requires fluent English, experience in airline/logistics settings, and strong communication with a proactive, detail-oriented mindset.