Global SaaS Migration Program Director

Wolters Kluwer N.V.; Netherlands; On-site; EUR 130,000 - 210,000; Full time

Job summary

Wolters Kluwer is seeking a Director, SaaS Migration Program Execution to oversee the migration of legacy deployments to the cloud platform for our global customer base. You will lead cross‑functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product, translating strategy into executable plans and driving scalable migration outcomes.

Reporting to senior leadership, you will manage migration governance, capacity planning, and risk management

Qualifications

• Bachelor’s degree in Engineering, Information Technology, Business or related field.
• 10+ years of experience leading large-scale transformation, cloud migration, SaaS transition or customer lifecycle programs.
• Demonstrated experience managing complex enterprise customer implementations and migrations.
• Strong program management, stakeholder management and executive communication skills.
• Proven ability to lead cross-functional teams in a matrix organization.
• Experience driving operational execution across commercial, technical and services organizations.
• Preferred Experience with enterprise software, SaaS business models or subscription transitions.
• Experience managing global customer transformation programs.
• Knowledge of cloud migration methodologies and enterprise application modernization.
• Familiarity with commercial transformation, pricing migrations and customer retention programs.

Responsibilities

• Migration portfolio management: Own the global SaaS migration portfolio, maintaining a consolidated view of all migration opportunities across customer cohorts and geographies.
• Own customer prioritization, migration sequencing and cohort governance, reassessing readiness and complexity.
• Migration program leadership: Lead execution of the global SaaS migration roadmap across all cohorts and regions.
• Migration governance & performance management: Establish governance, KPIs, dashboards and reporting.
• Identify systemic bottlenecks and risks; manage escalations and ensure governance.

Skills

Program management

Stakeholder management

Executive communication

Cross-functional leadership

Cloud migration

Enterprise software

SaaS business models

Education

Bachelor's degree

Job description

Wolters Kluwer is seeking a Director, SaaS Migration Program Execution to oversee the migration of legacy deployments to the cloud platform for our global customer base. You will lead cross‑functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product, translating strategy into executable plans and driving scalable migration outcomes.

Reporting to senior leadership, you will manage migration governance, capacity planning, and risk management