Global Process Design Lead — Standardize & Automate Finance

CSC; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

CSC is seeking a Global Process Design Lead for Global Financial Solutions to design end-to-end target processes, establish the GPO framework, and move from local variations to a single global standard. The role reports into the Transformation Management Office and supports regulatory alignment while enabling local execution where required.

You will lead the Global Process Owners group, identify automation opportunities, quantify benefits, and align taxonomy with the Control Frameworks

Qualifications

• Demonstrable record of standardising fragmented, country-by-country processes into a single global standard.
• Expertise in end-to-end process design, mapping and re-engineering (Lean, Six Sigma or equivalent).
• Experience identifying automation and efficiency opportunities and developing the supporting benefits case.
• Working knowledge of automation and workflow tooling and its practical application.
• Experience designing Global Process Ownership frameworks, including standards, KPIs, controls, handoffs and exception routes.
• Experience in process taxonomy design.
• Domain knowledge of SPV services: accounting and reporting, company secretarial, directorships and payments.
• Transformation mindset, focusing on redesigning rather than incremental improvement.
• Strong analytical process expertise, identifying duplication, rework and manual workarounds.
• Rigour in setting and maintaining standards and in managing local exceptions.
• Systems thinking across interconnected processes and their controls.
• Ability to transfer process ownership across jurisdictions while maintaining delivery.
• Focus on simplification and proportionate design.

Responsibilities

• Design the end-to-end target processes, covering current state, key issues, target state and the gap to be closed.
• Remove duplication, handoffs and rework, and consolidate local variants into a single global process.
• Identify automation and efficiency opportunities and quantify the associated benefits (FTE, cycle time, error rate).
• Determine which processes require a Global Process Owner (accounting and reporting, company secretarial, directorships, payments).
• Define the Global Process Owner role, including standards, KPIs, controls and handoffs.
• Design the global-standard and local-execution split, and the associated exception route.
• Align the process taxonomy with the GFS taxonomy and the Control Frameworks workstream.
• Sequence the migration from fragmented to standardised processes on a process-by-process basis.
• Chair the Global Process Owners working group and refer unresolved scope and centralise-versus-local decisions to workstream governance.

Skills

Global process standardisation

End-to-end process design

Automation opportunities

Workflow tooling knowledge

Global Process Ownership (GPO)

Process taxonomy design

SPV services knowledge

Transformation mindset

Analytical process expertise

Standards governance

Systems thinking

Cross-jurisdiction ownership

Process simplification

Job description

CSC is seeking a Global Process Design Lead for Global Financial Solutions to design end-to-end target processes, establish the GPO framework, and move from local variations to a single global standard. The role reports into the Transformation Management Office and supports regulatory alignment while enabling local execution where required.

You will lead the Global Process Owners group, identify automation opportunities, quantify benefits, and align taxonomy with the Control Frameworks