Global Operational Risk & Compliance Lead - US Focus

CitizenM; Leiden; Hybrid; EUR 48,000 - 55,000; Full time

Benefits offered by this job

CitizenM experience nights

Marriott hotel rates

Professional development opportunities

Latest tech devices

Commuting travel costs covered

Pension and cycle-to-work

Subsidized lunches

Flexible public holidays

Employee assistance program

Team days and social events

Modern office in Leiden near central

Job summary

Another Star is seeking a Senior Operational Risk & Compliance Specialist in Leiden. The role drives safety, security, and risk-management standards across the global hotel portfolio, with emphasis on the US market.

You will collaborate with senior leaders, own regional safety manuals, and oversee audits while adapting schedules to US East Coast hours. You will mentor a specialist, oversee BCM, CCTV policy, insurance risk engineering, and long-term resilience of hotel operations, delivering

Qualifications

• Bachelor’s degree or higher in Health & Safety, Security, Risk Management, Crisis Management, or related field.
• Relevant work experience in H&S and security.
• Willing to work from our office 2–3 days a week.
• Adapt to US East Coast hours approximately 2 days a week.

Responsibilities

• Define and execute the global Operational Risk & Compliance strategy, acting as SME.
• Promote global Safety & Security processes and SOPs for long-term resilience.
• Lead regional Health & Safety Manuals for US codes and regulations.
• Co-lead external safety partners in the US and oversee audits and risk assessments.
• Represent Operations and support the BCM program globally.
• Own the CCTV policy with privacy and safety compliance.
• Coordinate Insurance Risk Engineering inspections and follow-up actions.
• Contribute to safety processes for new US hotel openings.
• Optimize Food, Fire, and Workplace Safety within the global framework.
• Prepare analytics and strategic reports for senior management.

Skills

Fluent English

Team player

Problem solver

Curious researcher

Self-motivated

Adapt to US hours

Education

Bachelor’s degree in Health & Safety / Security / Risk Management

Tools

Compliance software

Job description

Another Star is seeking a Senior Operational Risk & Compliance Specialist in Leiden. The role drives safety, security, and risk-management standards across the global hotel portfolio, with emphasis on the US market.

You will collaborate with senior leaders, own regional safety manuals, and oversee audits while adapting schedules to US East Coast hours. You will mentor a specialist, oversee BCM, CCTV policy, insurance risk engineering, and long-term resilience of hotel operations, delivering