Global Field Operations & Analytics Senior Manager

Deciphera Pharmaceuticals, Inc.; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Deciphera Pharmaceuticals, Inc. is seeking an experienced International Commercial Insights & Operations Analyst to support field operations through analysis and actionable insights.

The role manages the EU CRM with technical IT support, analyzes market and sales data, and partners with country sales teams to improve deployment, effectiveness and resource allocation. Role may be based in Switzerland or the Netherlands, with a focus on data accuracy and cross-country collaboration.

Qualifications

• 5+ years in commercial operations, field operations, sales operations, or a similar function.
• Familiarity with field force deployment concepts (territories, targeting, segmentation).
• Proficiency in Excel.
• Experience with BI tools (Power BI, Qlik) and CRM platforms (Veeva).

Responsibilities

• Assist countries with tiering and targeting exercises to ensure optimal resource allocation and market coverage.
• Assess customers’ distribution and concentration to evaluate best targeting approaches and go to market.
• Support field force deployment activities, including territory alignment updates.
• Maintain accurate field operations data to support seamless execution across markets and proactively propose improvements in field operations.
• Collaborate with country sales teams, marketing, analytics, and other commercial teams to support field execution needs.
• Manages and maintains EU CRM, coordinating external IT vendor and internal stakeholders.
• Supports field teams on CRM management, including training.
• Extracts data from CRM to Monitor field performance metrics.
• Plays a key role in the KAMs’ incentive compensation process, driving analyses and contributing to shaping incentive plans.
• Identify opportunities to streamline workflows, enhance data quality, and improve operational efficiency.
• Contribute to the development and refinement of field operations processes, tools, and documentation to support a growing and increasingly complex portfolio.

Skills

Excel

Power BI

Veeva CRM

Qlik

Job description

Deciphera Pharmaceuticals, Inc. is seeking an experienced International Commercial Insights & Operations Analyst to support field operations through analysis and actionable insights.

The role manages the EU CRM with technical IT support, analyzes market and sales data, and partners with country sales teams to improve deployment, effectiveness and resource allocation. Role may be based in Switzerland or the Netherlands, with a focus on data accuracy and cross-country collaboration.