Global Customs & Trade Program Leader

Amazon

Amsterdam

On-site

EUR 110,000 - 170,000

Full time

14 days+

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Job summary

Amazon Customs and Trade is expanding a global footprint for in-house and partner brokerage solutions. We are seeking a Program Manager who can translate a vision into scalable, cross-border programs, working with internal teams, vendors, and customs authorities.

You will shape strategy, define requirements, monitor progress with data and metrics, and drive end-to-end delivery across geographies. The role suits a builder who thrives on influencing senior stakeholders and delivering tangible

Qualifications

Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and SQL.
Experience in program or project management.
Experience working cross-functionally with tech and non-tech teams.
Ability to define and implement process improvements using data and metrics.
Experience defining program requirements with data-driven improvements.

Responsibilities

Launch and scale in-house and third-party customs brokerage solutions across new geographies.
Build and maintain relationships with brokers to ensure geographic coverage.
Drive acquisition of new internal and external customers for ACT brokerage services.
Plan, resource, execute, and deliver programs end-to-end within defined deadlines.
Monitor lifecycle progress: set goals, identify risks, and report to stakeholders.