Global Customs Strategy Lead

The Resource; Den Haag; On-site; EUR 90,000 - 120,000; Full time

Job summary

The Resource, on behalf of PostNL, is recruiting a Customs Lead in Den Haag. Based at the corporate Head Office, you will lead the international customs strategy across platforms, coordinating with Tax, Legal, Public Affairs and Finance to align cross-border operations with business goals.

You will manage a team of customs specialists in multiple countries, ensure EU and global regulatory compliance (IOSS/OSS), and translate regulations into practical, business-ready solutions while driving

Qualifications

• Academic background in Tax economics or Tax law, preferably with strong advisory experience in customs.
• At least 7 years’ experience in customs tax advisory at an advisory firm or in-house.
• Technical understanding of EU and global Customs legislation; experience with international e-commerce is a strong plus.
• Proactive, practical and solution and business-oriented mindset and ability to work in international environment.
• Excellent command of English.
• Strong communication and stakeholder collaboration skills.

Responsibilities

• Develop and implement a scalable customs strategy across PostNL’s international platforms
• Ensure full compliance with EU and international regulations, including IOSS/OSS schemes
• Lead, coach, and coordinate customs specialists in different countries, fostering collaboration and performance
• Advise senior management and act as PostNL’s representative externally with authorities such as the Dutch Customs Administration, Ministry of Finance, PostEurop, IPC, and other industry bodies
• Translate new regulations into practical, business-ready solutions
• Monitor KPIs, audits, and the overall performance of customs operations

Skills

English proficiency

Stakeholder management

International operations

Education

Tax economics or Tax law

Job description

The Resource, on behalf of PostNL, is recruiting a Customs Lead in Den Haag. Based at the corporate Head Office, you will lead the international customs strategy across platforms, coordinating with Tax, Legal, Public Affairs and Finance to align cross-border operations with business goals.

You will manage a team of customs specialists in multiple countries, ensure EU and global regulatory compliance (IOSS/OSS), and translate regulations into practical, business-ready solutions while driving