Global Accounts Manager I — Client Solutions

AIT Worldwide Logistics; Amsterdam; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition Reimbursement

Paid Parental Leave

Job summary

AIT Worldwide Logistics seeks a Global Customer Accounts Manager I in Amsterdam, Netherlands. The successful candidate will manage client relationships, ensuring engagement and satisfaction while developing solutions to meet customer needs. With 7+ years of experience required in freight forwarding or sales, applicants should possess strong communication, analytical, and problem-solving skills. The role includes comprehensive benefits such as medical, dental, and vacation time.

Qualifications

• 7+ years relevant experience in freight forwarding operations, account management, or sales experience in the supply chain industry.
• 2-3 years in a direct customer-facing role.
• 5+ years experience with dangerous goods and ITAR is a plus.

Responsibilities

• Develop and manage key account(s) including KPI reporting and customer service.
• Coordinate with other departments to meet customer needs.
• Adhere to compliance standards regarding customs and dangerous goods.

Skills

Working understanding of air and ocean, imports and exports

Proficient in MS Word, Excel, and other MS Office software

Ability to multi-task with strong attention to detail

Must be self-motivated and able to work within a virtual team

Ability to problem-solve and be solution-oriented

Excellent negotiation and communication skills

Strong analytical abilities

Education

Bachelor's Degree or equivalent

Tools

CargoWise

AS400

Job description

AIT Worldwide Logistics seeks a Global Customer Accounts Manager I in Amsterdam, Netherlands. The successful candidate will manage client relationships, ensuring engagement and satisfaction while developing solutions to meet customer needs. With 7+ years of experience required in freight forwarding or sales, applicants should possess strong communication, analytical, and problem-solving skills. The role includes comprehensive benefits such as medical, dental, and vacation time.