German-speaking Customer Service Specialist in Amsterdam

YoungCapital; Amsterdam; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Salary €2,900/month

30 vacation days per year

32-40 hours per week

Online training opportunities

Pension plan

Lunch at the office

Friday drinks

Career development

Job summary

Saxo Bank Amsterdam is seeking a German-speaking Customer Service Specialist to support clients with investment product questions and deliver quick, friendly service.

You'll join the Client Services & Order Desk team, collaborating with brokers and colleagues in a learning-focused environment, with training opportunities and a pension plan.

Qualifications

• Fluent German (C1) required.
• Interest in finance and investing.
• Customer-focused and solution-oriented mindset.
• Eager to learn and detail-oriented.

Responsibilities

• Answer client questions about investment products via phone.
• Think along with clients and provide the best solutions.
• Ensure happy clients through enthusiasm and expertise.
• Learn Saxo Bank's products and regulations.

Skills

German (C1)

Education

HBO level

Job description

German-speaking Customer Service Specialist wanted in Amsterdam! Develop your career in the financial sector with flexible hours and training opportunities.

Wat ga je doen?

Are you a true people-person and interested in exploring the world of investing? As a German-speaking Customer Service Specialist at Saxo Bank in Amsterdam, you will assist clients with all their questions about investment products. You ensure they receive quick and efficient answers, leaving the call with a smile. This is your chance to develop in the financial sector while making a real difference for clients every day!

What will you do as a German-speaking Customer Service Specialist at Saxo Bank Amsterdam?

• Answer client questions about investment products via phone.
• Think along with clients and provide the best solutions.
• Ensure happy clients through your enthusiasm and expertise.
• Learn everything about Saxo Bank's products and regulations.

At Saxo Bank, everything revolves around the success of their clients. They help both private and business clients in the Netherlands and Germany with their investments. The Client Services & Order Desk team, which you will be a part of, strives to deliver the best service and ensure full client satisfaction. You will collaborate with brokers and other customer service colleagues in an environment where learning and development are central.

Why you?

You are naturally interested in finance and investing and eager to learn even more. Showing empathy comes naturally to you, and you always think in terms of solutions, not problems. Moreover, you speak fluent German (C1 level), which is essential to assist our German clients. You are eager to learn and value knowing and adhering to company rules and products.

Wat wij bieden

• A monthly salary of €2,900;
• 30 vacation days per year;
• Choice of working 32 or 40 hours per week;
• Plenty of online training opportunities for your growth;
• A pension plan without employee contributions;
• Delicious lunch at the office for a small contribution;
• Work in a friendly team with Friday drinks;
• Develop your career in the financial sector.

Wat wij vragen

• Minimum of HBO (higher professional education) level of thinking and working;
• Fluent in German (C1 level);
• Interest in finance and investing;
• Customer-focused and solution-oriented mindset;
• Eager to learn and detail-oriented;
• Enthusiastic and motivated.

Extra information

#wervingenselectie #finance #customerservice

Status Open

Opleidingsniveaus Middelbare school, MBO, HBO, Universiteit

Plaats Amsterdam

Werkuren per week 32 - 40

Dienstverbanden Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren)

Salarisindicatie €2.900 Per maand

Verantwoordelijk voor You will assist clients with all their questions about investment products

Gepubliceerd op 01-10-2026

Salarisomschrijving

€2900 per maand

Uren:

32 - 40

Dienstverband:

fulltime

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school, MBO, HBO, Universiteit

Wat wij bieden

Salaris: minimaal €2.900,-

Contract: fulltime