Start as a Customer Service Representative in Amsterdam

YoungCapital; Amsterdam; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Opleidingen en cursussen

Certificaties en diploma’s

Kansen op carrièreontwikkeling

Job summary

YoungCapital zoekt een Customer Service Representative in Amsterdam die klanten ondersteunt die actief handelen op de beurs. Je fungeert als eerste aanspreekpunt en beantwoordt vragen over het handelsplatform, financiële instrumenten en marktbewegingen.

Daarnaast werk je aan je professionele groei via trainingen en certificeringen. De rol vereist uitstekende beheersing van Engels en Czech, een sterke interesse in investeren en beschikbaarheid voor een fulltime positie.

Qualifications

• Beheersing van Engels en Tschechisch (Czech) in woord en schrift.
• Interesse in investeringen en de ontwikkelingen op dekapitalmarkt.
• Beschikbaarheid voor een fulltime functie en volledige inzet.

Responsibilities

• Cliënten adviseren bij het gebruik van het digitale handelsplatform en bij issues begeleiden.
• Ondersteunen bij vragen over financiële instrumenten en marktanalyse bespreken.
• Actief deelnemen aan interne trainingen en certificeringstrajecten.

Skills

Engels

Czech

Education

Middelbare school / MBO / HBO

Job description

Wat ga je doen?

As a fulltime Customer Service Representative in Amsterdam, you will join a financial institution where you will have the opportunity to further develop your knowledge of investing and capital markets. You will be involved in assessing investment opportunities, identifying market trends, and mapping out competitor developments. Does working in an international setting appeal to you, do you have an affinity for investments, and is your command of both Czech and Dutch excellent? Then this position offers you the perfect opportunity to further shape your career within financial services.

What will you do?

As a Customer Service Representative in Amsterdam, you will serve as the primary point of contact for clients actively trading on the stock exchange. You will support them with a wide range of questions regarding the trading platform, financial instruments, and recent market movements. Additionally, you will continuously invest in your own growth by attending training sessions and obtaining relevant certifications.

Who are you?

As a Customer Service Representative, you guide clients in effectively using the digital trading platform and assist them whenever they encounter issues. You provide detailed information on various financial products. Furthermore, you discuss macro-economic developments and the potential opportunities they create for investors. Finally, you actively participate in internal training programs to further strengthen your industry knowledge and professional skills.

Wat wij bieden

• A competitive monthly salary of €2,900 ;
• Ample opportunities to strengthen your skills through education and courses;
• The chance to obtain recognized professional diplomas and certificates;
• Concrete perspectives for career advancement within an international organization;
• Collaboration with ambitious colleagues in a professional work environment;
• A role in which you can further deepen and broaden your professional expertise;
• Flexible terms that contribute to a healthy work-life balance;

Wat wij vragen

• You have an excellent command of both Czech and English , both verbal and written;
• You have a strong interest in investing and capital market developments;
• You are available for a full-time position and ready to fully commit to this role.

Status Open Opleidingsniveaus Middelbare school, MBO, HBO Plaats Amsterdam Werkuren per week 32 - 40 Dienstverbanden Fulltime (startersfunctie), Fulltime (ervaren) Salarisindicatie €2.900 Per maand Verantwoordelijk voor You are responsible for guiding and supporting clients active in the financial markets. Gepubliceerd op 01-10-2026

Salarisomschrijving €2900 per maand

Uren: 32 - 40

Dienstverband: fulltime

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school, MBO, HBO

Wat wij bieden

Salaris: minimaal €2.900,-

Contract: fulltime