Start immediately as a Support Specialist in Amsterdam!

YoungCapital; Steenwijkerland; On-site; EUR 29,451 - 35,276; Full time

Benefits offered by this job

Mentorschap en groeikansen

Duidelijke loopbaantrajecten

Moderne en flexibele werkplek

Job summary

YoungCapital in Amsterdam zoekt een Support Specialist met een passie voor financiële markten. In deze rol ben je het eerste aanspreekpunt voor klanten met vragen over het handelsplatform. Je biedt ondersteuning, deelt kennis en zorgt ervoor dat klanten tevreden zijn. Je moet vloeiend Engels en Pools spreken en een Bachelor's degree hebben. De functie biedt een startsalaris van €2.900 bruto per maand, professionele ontwikkeling en een moderne werkomgeving.

Qualifications

• Je hebt een actieve interesse in de wereld van investeren en financiële markten.
• Je kunt complexe informatie duidelijk overbrengen.
• Je hebt de ambitie om jezelf professioneel en persoonlijk te ontwikkelen.

Responsibilities

• Hoofdpunt van contact voor cliënten met vragen over het handelsplatform.
• Assisteren bij het navigeren van systemen en verduidelijken van financiële instrumenten.
• Bespreken van verschillende beleggingsstijlen.

Skills

Communiceren in het Engels

Communiceren in het Pools

Education

Bachelor's degree (HBO-niveau)

Job description

Wat ga je doen?

In the role of Support Specialist in Amsterdam, you will step into the world of investments and capital markets. You will be part of an international team where professionalism, knowledge sharing, and delivering the best possible service are key. We set the bar high: the goal is not just to support clients, but to leave them with a positive and lasting impression during every interaction. From day one, you will be immersed in a comprehensive onboarding program, guided by experienced colleagues to ensure you get off to a strong start.

As a Support Specialist, you are the main point of contact for clients with questions about the trading platform and its products. You assist them in navigating the systems, provide clear information about financial instruments, and explain how various products function. Additionally, you will discuss different investment styles, such as self-directed investing or managed wealth services. To further deepen your expertise, you will attend internal training sessions and work toward relevant certifications, including DSI Securities Trader and DSI Integrity.

We are looking for someone with a distinct interest in financial markets who follows market developments with focus and enthusiasm. You know how to convey complex information clearly, you are solution-oriented, and you gain energy from assisting clients. At the same time, you have the ambition to continuously develop yourself, both professionally and personally. You function well within a team but are also brave enough to make independent decisions and take ownership. In addition to excellent English, you are also fluent in Polish.

Wat wij bieden

• A starting salary of €2,900 gross per month;
• Mentorship and plenty of opportunities to grow both professionally and personally;
• Clear career advancement paths within an international and ambitious organization;
• An energetic and engaged team where results and a great atmosphere go hand in hand;
• A modern and flexible workplace at a central, easily accessible location in Amsterdam;
• The opportunity to develop into a specialist within the investment world;
• A solid foundation to build your financial knowledge and your own financial independence;
• Salaris: €2,900 per maand.

Wat wij vragen

• You hold at least a Bachelor's degree (HBO level);
• You communicate fluently in both English and Polish, both verbally and in writing;
• You have an active interest in the world of investing and financial markets;
• You gain energy from client interactions and have an eye for commercial opportunities;

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school, MBO, HBO

Uren

32 - 40 uur per week

Dienstverband

Fulltime (startersfunctie), Fulltime (ervaren)