GenAI Program Manager – AI Transformation on ServiceNow

Plat4mation; Utrecht; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Bonus based on company performance

Holiday allowance (25 days)

Transportation, internet and phone allowance

Challenging position with growth opportunities

Flexible and multicultural workplace

Job summary

A leading global ServiceNow partner in the Netherlands is seeking a Program Manager – AI to lead innovative ServiceNow AI initiatives. You will oversee multiple GenAI programs, ensuring effective delivery while developing strong client relationships. Ideal candidates have a Bachelor's or Master's in a related field, combined with extensive experience in project management and familiarity with AI. This role offers a modern workplace, career growth opportunities, and various employee benefits including bonuses and allowances.

Qualifications

• 5+ years in program or project management roles, with 2+ years in AI or ServiceNow-related initiatives.
• Proven experience managing large enterprise software implementation programs.
• Strong knowledge of ServiceNow AI capabilities and GenAI use cases.

Responsibilities

• Lead and manage multiple AI-driven ServiceNow programs.
• Develop strong customer relationships as a trusted advisor.
• Define KPIs and monitor program status.

Skills

Project management

Client relationship management

Generative AI knowledge

Agile methodology

Communication skills

Education

Bachelor’s or Master’s degree in Computer Science, Engineering, Business

Tools

ServiceNow

ITIL

Prince2/PMP/PMI

Job description

A leading global ServiceNow partner in the Netherlands is seeking a Program Manager – AI to lead innovative ServiceNow AI initiatives. You will oversee multiple GenAI programs, ensuring effective delivery while developing strong client relationships. Ideal candidates have a Bachelor's or Master's in a related field, combined with extensive experience in project management and familiarity with AI. This role offers a modern workplace, career growth opportunities, and various employee benefits including bonuses and allowances.