Functional Application Manager

I&L Biosystems GmbH; Netherlands; Remote; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Permanent contract

Onboarding program

International environment

Two offices

AI initiatives

Job summary

I&L Biosystems GmbH is seeking a Functional Application Manager to serve as the internal specialist for business applications and system-supported processes. You will work with Finance, Customer Service, Sales and Management to ensure our systems support the business effectively, reporting to the CFO.

You will have a strong focus on Exact Globe while also working with Power BI, Synergy and Lucanet. This role combines functional application management with process improvement, vendor management

Qualifications

• 5–10 years of relevant experience as Functional Application Manager or similar role.
• Strong hands-on experience with Exact Globe ERP.
• Experience with Power BI and Synergy, Lucanet or comparable reporting tools.
• Experience with business process improvement, system implementations, upgrades or integrations.
• Experience managing software vendors, support desks and external consultants.
• Strong analytical, problem-solving and stakeholder-management skills.
• Professional command of English; Dutch is an advantage.

Responsibilities

• Act as the internal specialist for business applications and system-supported processes.
• Understand and improve end-to-end business processes across the organisation.
• Translate business needs into functional requirements and system solutions.
• Analyse issues, identify root causes and drive resolution.
• Manage the functional relationship with Exact Globe and coordinate enhancements, integrations, upgrades and complex incidents.
• Support Power BI, Synergy, Lucanet and other reporting/workflow solutions.
• Manage software vendors, consultants, contracts, licences and support agreements.
• Help further develop Power BI reporting, dashboards and management information.
• Improve data quality, reporting automation and accessibility.
• Work with the CFO and CEO on AI policy, governance and implementation.
• Identify and implement AI opportunities to improve productivity.
• Continuously identify opportunities to simplify, standardise and automate processes.
• Support colleagues in adopting new systems, functionality and ways of working.

Skills

Communication skills

Stakeholder management

Analytical thinking

Proactive mindset

Business acumen

Tools

Exact Globe

Power BI

Synergy

Lucanet

Job description

Are you someone who enjoys connecting business, processes and technology? Do you like taking ownership and turning business needs into practical solutions? As our Functional Application Manager, you’ll be the go-to person for I&L Biosystems’ business applications and system-supported processes — making sure technology truly works for the business.

The production of vaccines and medicines. Conducting research into cancer. At I&L Biosystems, we provide high-grade laboratory solutions that support these groundbreaking developments. As our Functional Application Manager, you play a key role in making sure our technology supports our people and business.

ABOUT THE JOB

As our Functional Application Manager, you will be the internal specialist for I&L Biosystems' business applications and system-supported processes. You will work closely with Finance, Customer Service, Sales and Management to make sure our systems support the business effectively. You will report directly to our CFO. You will have a strong focus on Exact Globe, while also working with applications such as Power BI, Synergy and Lucanet. You will combine functional application management with process improvement, vendor management and innovation, including the further development of our AI agenda. You will have the opportunity to build, improve and professionalize the way we use technology across the organisation.

A few examples of your activities

• Act as the internal specialist and go-to person for our business applications and system-supported processes.

• Understand and improve end-to-end business processes across the organisation.

• Translate business needs into practical functional requirements and system solutions.

• Analyse issues, identify root causes and take ownership through to resolution.

• Manage the functional relationship with Exact Globe and coordinate enhancements, integrations, upgrades and complex incidents.

• Support Power BI, Synergy, Lucanet and other reporting and workflow solutions.

• Manage software vendors, consultants, contracts, licences and support agreements.

• Help further develop our Power BI reporting, dashboards and management information.

• Improve data quality, reporting automation and accessibility.

• Work with the CFO and CEO on our AI policy, governance and implementation.

• Identify and implement practical AI opportunities that improve productivity and decision-making.

• Continuously identify opportunities to simplify, standardise and automate our processes.

• Support colleagues in adopting new systems, functionality and ways of working.

BENEFITS

OUR OFFER TO YOU

• A competitive salary based on your education and experience, with a permanent employment contract.

• A comprehensive onboarding program, with training and support from day one.

• A central role with broad visibility, ownership, and direct impact on the business.

• The opportunity to shape and professionalise our application and data landscape.

• Close collaboration with Finance, Management, and operational teams.

• An international, informal working environment with short communication and decision-making lines.

• Plenty of room to improve processes, introduce new ideas, and contribute to automation, digitalisation, and the responsible use of AI.

• Regular team activities and opportunities to build strong international connections.

• Based primarily in our Waalwijk office, with regular collaboration at our Troisdorf office in Germany.

THIS IS YOU

You are proactive, energetic and entrepreneurial. You take ownership and don’t simply pass an issue on—you follow it through until it is resolved. You are comfortable moving between strategic thinking and hands‑on execution. You are pragmatic and business-minded, but are not afraid to challenge existing processes when there is a better way.

You are a strong communicator who can work effectively with end users, specialists, suppliers and senior management. You are curious and forward-looking, with a genuine interest in AI, new technology and how these can help improve the way we work.

Most importantly, you enjoy building and improving. You want to play an active role in further professionalising a mid‑sized company, helping to create more structure, smarter processes and scalable solutions. You see opportunities where others see limitations and enjoy turning ideas into practical improvements that have a real impact on the organisation.

This is a role for someone who wants to make a difference—not just maintain what is already there, but help build what comes next.

WHAT YOU BRING

• 5–10 years of relevant experience as a Functional Application Manager, Business Application Manager, ERP Consultant or in a comparable role. Strong hands‑on experience with Exact Globe ERP is essential.

• Experience with Power BI and preferably Synergy, Lucanet or comparable reporting/workflow tools.

• Experience with business process improvement, system implementations, upgrades or integrations.

• Experience managing software vendors, support desks and external consultants.

• Strong analytical, problem‑solving and stakeholder‑management skills.

• Professional command of English; Dutch is an advantage.

I&L Biosystems is a leading European wide solutions provider of best-in-class and innovative laboratory solutions. For more than 35 years we have been the go‑to partner for the procurement and service of high‑end lab solutions for customers in biotechnology, cell biology and microbiology. We distinguish ourselves by our scientific expertise, personal touch and service level.