FSQA Manager - Processed Category (f/m/x)

Alumni Network Job Board; Amsterdam; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

HelloFresh laptop

Home office budget

Company pension

HelloFresh discounts

Job summary

HelloFresh in Amsterdam is seeking an FSQA Manager to oversee the processed category. You will lead supplier onboarding, quality improvements, and CAPA efforts across Europe, ensuring EU compliance and HelloFresh standards.

You will audit suppliers, track performance metrics, and support cross-functional teams in Procurement, Sourcing, and Distribution to raise overall product safety and customer satisfaction. A science-based degree and HACCP knowledge are required.

Qualifications

• Science-based degree in fields like Food Science, Food Technology, Microbiology, Biology or Chemistry.
• Several years of experience in Food Safety or Quality Management within the food industry; exposure to processed foods, thermal processing, or high-care packaging is a plus.
• Experience auditing food manufacturers against GFSI standards (BRCGS, IFS, FSSC 22000), with familiarity with HACCP principles.
• Working knowledge of EU food safety legislation and allergen management.
• Strong communication skills and ability to build relationships with suppliers across cultures.
• Proficiency with Google Suite / MS Office and willingness to travel within Europe (~20%).

Responsibilities

• Lead onboarding of new suppliers and products, ensuring compliance with food safety, legal, shelf-life, traceability, and quality requirements.
• Drive strategic quality improvement initiatives with suppliers to reduce customer complaints and improve satisfaction.
• Track supplier performance metrics, including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-up.
• Investigate quality incidents using root cause analysis and drive corrective and preventive actions (CAPA).
• Conduct supplier audits and approval visits across Europe, ensuring compliance with EU food safety legislation and HelloFresh standards.

Skills

Food Safety

Quality Management

Auditing

GFSI Audits

Communication skills

Google Suite

Travel willingness

Education

Food Science degree

Tools

MS Office

Excel

HACCP knowledge

Job description

FSQA Manager - Processed Category (f/m/x)

Amsterdam, North Holland, Netherlands

About the role: What's in the Box

Are you passionate about food safety and driving product quality? At HelloFresh, delivering safe, delicious meals to millions of customers every week starts long before the box reaches their door. It starts with the suppliers we choose and the standards we hold them to.

Our international Food Safety & Quality Assurance team is looking for someone with technical experience to help us stay ahead on compliance and quality across our supply base. In this role, you'll help manage the Condiments, Sauces, and Pastes category, working closely with processing suppliers across Europe and partnering with cross-functional teams in Procurement, Sourcing, Supply Chain, and our Distribution Centres. You'll play a key role in raising the bar on compliance, supplier performance, and customer satisfaction. Helping make sure everything that reaches our customers meets the standard they expect from us.

What you’ll do: The Recipe

• Lead the onboarding of new suppliers and products, ensuring compliance with food safety, legal, shelf-life, traceability, and quality requirements.
• Drive strategic quality improvement initiatives with suppliers to reduce customer complaints and improve satisfaction.
• Track supplier performance metrics, including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-up.
• Investigate quality incidents using root cause analysis and drive corrective and preventive actions (CAPA).
• Conduct supplier audits and approval visits across Europe, ensuring compliance with EU food safety legislation and HelloFresh standards.

What you’ll bring: The Ingredients

• A science-based degree (e.g., Food Science, Food Technology, Microbiology, Biology, Chemistry, or similar)
• A few years of experience in Food Safety or Quality Management within the food industry; exposure to processed foods, thermal processing, or high-care packaging is a plus.
• Experience auditing food manufacturers against GFSI standards (e.g., BRCGS, IFS, FSSC 22000), with familiarity with HACCP principles.
• Working knowledge of EU food safety legislation and allergen management.
• Strong communication skills, with the ability to build relationships with suppliers across different cultures.
• Comfortable working with Google Suite / MS Office, and willing to travel within Europe (roughly 20%).

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

Compensation & Financial Wellbeing

• Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
• Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA.
• You’ll receive a HelloFresh laptop, a home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2026 rate 27.6%; employer pays 19.64%, employee pays 7.96%).
• Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp.
• Get a 7,5% discount on additional health insurance at Zilveren Kruis in 2026.

Flexibility & Work-Life

• Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total).
• Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel.
• Eligible employees can work from another country for up to 8 weeks per year.
• Grow with our "Learning Never Stops" mindset: access internal/external opportunities, and join our cross-market mentoring program.
• A dedicated annual budget to help you keep learning, developing new skills, and growing your career.
• Enjoy fresh homemade lunches in the office (€3.00/day), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

Are you up for the challenge?

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

Europe: [e-mail].
APAC: [e-mail]
United States: [e-mail]
Canada: [e-mail]