Front Office Intern

Hotelprofessionals - Park Plaza Eindhoven; Eindhoven; On-site; EUR 6,100 - 7,300; Part time

Benefits offered by this job

Senior leadership exposure

Meals during shift

Discounted hotel rates worldwide

50% Food & Beverage discount

Annual staff parties

Exclusive benefits platform

Learning & Development opportunities

Monthly allowance €550

Job summary

Park Plaza Eindhoven is seeking a Front Office Intern to support the reception team and ensure smooth daily operations while delivering guest‑centred service.

You will gain hands‑on experience in guest relations, hotel operations, and service excellence within an international hotel environment; English is essential, and you must be eligible to intern in the Netherlands.

Qualifications

• Currently enrolled in Hospitality/Hotel Management/Tourism/Business study programme.
• Strong English communication (written and spoken).
• Passion for hospitality and delivering great guest experiences.
• Friendly, professional, and service‑oriented attitude.
• Eager to learn and develop within an international hotel environment.
• Eligible to complete an internship in the Netherlands.

Responsibilities

• Welcome guests and create a warm, professional, and memorable arrival and departure experience.
• Assist with check‑in, check‑out, guest inquiries, requests, and reservations.
• Support room allocations and coordinate with Housekeeping to ensure room readiness.
• Handle guest feedback and contribute to delivering excellent guest satisfaction.
• Support daily Front Office operations, administrative tasks, and collaboration with other hotel departments to ensure seamless service delivery.

Skills

English communication

Education

Enrollment in Hospitality/Hotel Management/Tourism/Business

Job description

Feel the authentic. Park Plaza Eindhoven offers 104 stylish rooms and suites in the heart of the City of Light, within walking distance of Central Station, Van Abbemuseum, and Strijp, the hotel is ideal for business trips and weekend escapes.

As a Front Office Intern, you will support the Front Office team in delivering exceptional guest service and ensuring the smooth day-to-day operation of the reception desk. This internship provides an excellent opportunity to gain hands‑on experience in guest relations, hotel operations, and service excellence while building a strong foundation for a successful career in hospitality.

Responsibilities

• Welcome guests and create a warm, professional, and memorable arrival and departure experience
• Assist with check‑in, check‑out, guest inquiries, requests, and reservations
• Support room allocations and coordinate with Housekeeping to ensure room readiness
• Handle guest feedback and contribute to delivering excellent guest satisfaction
• Support daily Front Office operations, administrative tasks, and collaboration with other hotel departments to ensure seamless service delivery

Essential Requirements

• Currently enrolled in a Hospitality, Hotel Management, Tourism, Business, or related study programme
• Strong communication skills in English, written and spoken
• Passion for hospitality and delivering great guest experiences
• Friendly, professional, and service‑oriented attitude
• Eager to learn and develop within an international hotel environment
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Strong interpersonal and teamwork skills
• Organised with attention to detail
• Comfortable interacting with guests from different cultures and backgrounds
• Previous hospitality, customer service, or retail experience is an advantage
• Dutch or any additional language is an advantage

Your Benefits and Perks

• Direct exposure to senior hotel leadership and operational decision making
• Tasty and healthy meals during your shift
• Discounted hotel rates (including Radisson Hotel Group worldwide for you, family & friends)
• 50% Food & Beverage discount in our restaurants and bars (for your whole party)
• Annual staff parties and team outings
• Access to exclusive benefits via the employee benefits platform
• Excellent Learning & Development opportunities within PPHE Hotel Group

We provide a monthly allowance of €550, with coverage of travel and job‑related expenses.

We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Eindhoven.

Dienstverband: stage

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

• Contract: stage