Front Office Intern

Hotelprofessionals - Park Plaza Amsterdam Airport; Lijnden; On-site; EUR 6,000 - 7,000; Full time

Benefits offered by this job

Discounted rates

50% F&B discount

Employee discounts

Skincare discounts

Learning opportunities

Onboarding programme

Career growth across PPHE Europe

Meal during shift

Company events

Job summary

Park Plaza Amsterdam Airport offers a Front Office Internship starting September 2026 for 5 or 6 months. You will be the face of the hotel, supporting check-ins/check-outs and guest requests while learning front office operations in a dynamic international environment.

You gain hands-on experience, develop hospitality skills, and work with various departments to ensure guest satisfaction in a fast-paced setting.

Qualifications

• Currently enrolled in a hospitality or related study programme.
• Strong communication skills in English (written and spoken).
• Proactive attitude with willingness to learn and develop.
• Guest-focused mindset with a positive and professional approach.
• Enjoys working in a team and adapting to a fast-paced environment.
• Available for an internship of at least 5-6 months.
• Eligible to complete an internship in the Netherlands.

Responsibilities

• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery.
• Support the guest journey, including check-ins, check-outs, and handling guest requests across phone, written, and face-to-face communication.
• Assist with reservations, payments, and Front Office administrative tasks.
• Deliver excellent guest service and respond professionally to guest enquiries.
• Maintain a professional and welcoming Front Office environment in line with brand standards.
• Collaborate with departments such as Housekeeping, F&B, and Maintenance to ensure smooth daily operations.
• Learn and apply hotel procedures, standards, and systems to support operational excellence.

Skills

English communication

Team mindset

Proactive attitude

Guest-focused

Team collaboration

Tools

PMS knowledge

Job description

Is it time for you to start searching for an internship? Do you breathe hospitality and are you more than excited to broaden your knowledge? Stop your search and join us to experience authentic hospitality at Park Plaza Amsterdam Airport.

Located near Schiphol Airport, Park Plaza Amsterdam Airport combines contemporary comfort with a welcoming atmosphere for both business and leisure travellers from around the world.

As a Front Office Intern, you will be the face of the hotel and play a key role in creating memorable guest experiences. You will gain hands‑on experience in all aspects of Front Office operations while developing your professional and hospitality skills in a dynamic international environment.

The internship starts in September 2026 for a period of 5 or 6 months.

Responsibilities

• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery
• Support the guest journey, including check‑ins, check‑outs, and handling guest requests across phone, written, and face‑to‑face communication
• Assist with reservations, payments, and Front Office administrative tasks
• Deliver excellent guest service and respond professionally to guest enquiries
• Maintain a professional and welcoming Front Office environment in line with brand standards
• Collaborate with departments such as Housekeeping, Food & Beverage, and Maintenance to ensure smooth daily operations
• Learn and apply hotel procedures, standards, and systems to support operational excellence

Essential Requirements

• Currently enrolled in a hospitality or related study programme
• Strong communication skills in English (written and spoken)
• Proactive attitude with willingness to learn and develop
• Guest‑focused mindset with a positive and professional approach
• Enjoys working in a team and adapting to a fast‑paced environment
• Available for an internship of at least 5-6 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Previous experience in hospitality or customer service is an advantage
• Interest in Front Office and guest relations
• Familiarity with hotel systems (PMS) is a plus
• Dutch or any additional language skills are an advantage
• Eagerness to develop operational knowledge within a hotel environment

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel.nl
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings

The internship allowance is €550 gross per month (full‑time), which is above the Horeca CAO BOL guidelines.

Excited to start your career in hospitality and create memorable guest experiences? We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Amsterdam Airport. Park Plaza. Be part of it.

Dienstverband: stage

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: stage