Front Office Host Fulltime (4 days)

Hotelprofessionals - Mercure Hotel Amsterdam North Station; Amsterdam; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Gym toegang

Sport evenementen

Nieuwjaarsfeest

Heartist card korting

Groeiend bedrijf

Job summary

Mercure Amsterdam North zoekt een gastvrije Front Office Host(ess) voor fulltime dienstverband. Je bent het eerste aanspreekpunt voor gasten en zorgt voor een warme, persoonlijke ontvangst bij binnenkomst.

Je verzorgt citytips, restaurantreserveringen en arrangeert fietsverhuur, terwijl je met twee hotels tegelijk werkt: Mercure Amsterdam North en TRIBE Amsterdam City. Teamspirit, flexibiliteit en servicegerichte communicatie zijn essentieel.

Qualifications

• Engels spreken vereist.

Responsibilities

• Verwelkomen gasten bij binnenkomst en zorgen voor een warme ontvangst.
• Geven van citytips, maken restaurantreserveringen en regelen fietsverhuur.
• Werken bij zowel Mercure Amsterdam North als TRIBE Amsterdam City in een clusterteam.

Skills

Engels

Job description

Mercure Amsterdam North is not just any hotel—it’s a stunning 110 rooms boutique hotel that welcomes guests from all over the world. Located in vibrant Amsterdam North, right next to metro station north, it’s the perfect place to stay for travelers looking to explore the city in style!

Who we are

We believe in genuine hospitality—no rushed check-ins behind a desk. Instead, we sit down with our guests, take our time, and create a truly personal and memorable experience. At Mercure North, nothing is too much—our guests deserve the best, and service is always our top priority! Our team is young, enthusiastic, and full of creativity. Every day is different, and we thrive on making our guests' stays unforgettable.

What will you do?

As a Front Office Host(ess), you’re more than just the first smile they see—you’re the heart of the hotel. You ensure that everything runs smoothly, making sure our guests feel at home from the moment they walk in. Whether it’s giving the best city tips, making restaurant reservations, arranging bike rentals, or assisting with anything else our guests might need, you go the extra mile to create a seamless and unforgettable stay.

This is a cluster position, which means you’ll also be working at our sister hotel, TRIBE Amsterdam City—a stylish and contemporary hotel where design meets comfort. You'll be part of both dynamic teams and experience the best of two unique hospitality brands.

Added Bonus:

Working with us also means enjoying some great extras:

• Free access to our gym
• Frequent sports events with colleagues from our other hotels within the group
• A legendary New Year’s party
• Access to the Heartist card, giving you discounted hotel stays worldwide and attractive F&B discounts
• Being part of a fast-growing, enthusiastic company that is opening exciting new hotels very soon.

You are the perfect match if…

• Friendly, welcoming, and full of positive energy
• Passionate about hospitality and creating unique guest experiences
• Proactive, solution-oriented, and always thinking ahead
• Flexible and excited to work varied shifts (morning & evenings and weekends)

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime