Front of House Intern

Renaissance Amsterdam Hotel; Amsterdam; On-site; EUR 11,000 - 13,000; Part time

Benefits offered by this job

Trainee allowance

Staff Cafeteria meal

Professional work environment

Career development

Marriott Associate Rate

TakeCare program

Job summary

Renaissance Amsterdam Hotel is seeking a Front of House Intern to be part of the Front Desk & Navigator team. You’ll be one of the first ambassadors guests meet, ensuring a warm, personalized experience from check-in to check-out.

You must be a student with an internship agreement from school, with strong communication skills and a passion for hospitality. The role supports multiple shifts and offers development opportunities.

Qualifications

• Must be a student with an internship agreement from school.
• Strong communication skills and a customer-service mindset.
• Fluency in English; Dutch is preferred.

Responsibilities

• Provide guests with warm welcome and look after them from check-in to check-out.
• Assist guests with queries and requests in a hospitable and professional way.
• Create unique experiences by collaborating with other hotel departments.

Skills

Communication skills

English fluency

Dutch preferred

Hospitality mindset

Guest service

Flexibility

Education

Internship agreement from school

Job description

Are you looking for a diverse, international and professional working environment?

Would you like to work in a dynamic and fun team with excellent growing opportunities?

The Renaissance Amsterdam Hotel is looking for you as a Front of House Intern.

ONLY FOR STUDENTS WHO RECEIVE AN INTERNSHIP AGREEMENT FROM SCHOOL.

What are my responsibilities?

As a Front of House Intern you are part of the Front Desk & Navigator team. You are one of the first ambassadors that a guest comes into contact with, and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. You will tailor your approach towards each guest by reading cues from a guest to ensure the guest feels at home and special. Your expertise, as well as your relationships with other departments in the hotel (from Styling to the Navigator and beyond), will be used to anticipate and deliver on our guests’ needs. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours.

• You provide guests with warm welcome and look after them throughout their stay, from check in to check out.
• You assist guest with other queries and requests in a hospitable and professional way.
• You create unique and personalized experiences for our guests by working together with other departments.

What makes you the perfect fit?

• You have strong communication skills.
• You are able to communicate fluently in English and preferably Dutch.
• You love to work in the Front Desk of a hotel and it’s your passion to create unique and personalized experiences.
• You are flexible and can work various shifts (morning, evening & night).
• You are available for 5 to 10 months.

What do you get in return?

• A trainee allowance of €1.000,- per month.
• A professional and stimulating work environment.
• An international and dynamic team.
• A complimentary and delicious meal in our Staff Cafeteria.
• Personal coaching to support you in your day-to-day job and lots of development and training opportunities.
• Special Associate Rate discount available for Marriott products worldwide.
• A TakeCare program, which means you can participate in our fun workshops, trainings and charitable work, and much more!
• Career possibilities within Marriott International.
• As part of our culture we celebrate recognition and organize many social activities, such as our Associates Appreciation Week, yearly Staff party and Team outing.

Curious to join a team where sustainability and hospitality go hand-in-hand? We are proud to be recognised as Europe’s Leading Sustainable City Hotel 2025, and we are committed to continuous improvement: environmentally, socially and culturally.

The Renaissance Amsterdam Hotel is an equal opportunity employer, and we welcome all applicants who want to grow with us.