Freelance Release Lead – POS Transformation (Retail, Hybrid)

Empiric; Den Haag; Hybrid; EUR 111,000 - 166,000; Part time

Job summary

Empiric is seeking an experienced Release Manager for a major POS/retail transformation in the Netherlands. The role is freelance with hybrid work: 2-3 days onsite per week in The Hague, and operates across a large retail network with legacy-to-modern POS migrations.

You will own release strategy, coordinate deployments, lead store cutovers, and manage vendor collaboration while maintaining ITIL-aligned processes and strong data integrity across locations.

Qualifications

• 7+ years in IT delivery with 5+ years in Release or Deployment Management.
• Proven experience replacing legacy POS with modern retail platforms.
• POS deployments across 50+ retail locations.
• Retail technology transformation, store cutovers and rollout planning.
• Coordination with third-party vendors and multiple delivery teams.
• Knowledge of ServiceNow, Jira, Azure DevOps and ITIL processes.
• Understanding of PCI-DSS considerations in retail environments.
• Fluent Dutch and English.

Responsibilities

• Own end-to-end release planning, deployment schedules and rollout governance.
• Coordinate POS migrations and deployments across multiple locations.
• Lead store cutovers, pilot deployments and go/no-go decisions with rollback planning.
• Work with technical teams, retail operations and external vendors.
• Manage deployment risks, incidents, dependencies and business continuity.
• Oversee store readiness, testing, data migration and post-go-live support.
• Ensure alignment with ITIL release processes.

Skills

Release management

POS deployments

ITIL

ServiceNow

Jira

Azure DevOps

Dynamics 365 POS

PCI-DSS awareness

Tools

ServiceNow

Jira

Azure DevOps

Job description

Empiric is seeking an experienced Release Manager for a major POS/retail transformation in the Netherlands. The role is freelance with hybrid work: 2-3 days onsite per week in The Hague, and operates across a large retail network with legacy-to-modern POS migrations.

You will own release strategy, coordinate deployments, lead store cutovers, and manage vendor collaboration while maintaining ITIL-aligned processes and strong data integrity across locations.