Floor Supervisor Housekeeping - Full-time - nhow Amsterdam RAI

Minor Hotels; Amsterdam; On-site; EUR 28,000 - 31,000; Full time

Benefits offered by this job

End of year bonus up to 100% of gross月

Refer-a-friend bonus €500

Employee hotel rates from €36

30% F&B discount

Friends & Family discount up to 25%

Travel allowance €0.23/km up to 30 km

Welcome@Work: stay, dine and breakfast

Team building events

Career growth within Minor Hotels

Job summary

Minor Hotels’ nhow Amsterdam RAI is seeking a Floor Supervisor Housekeeping to oversee cleanliness across 650 rooms in a vibrant, design-led environment. You will lead, coach and train housekeeping staff, ensuring high standards and guest satisfaction.

Join a multicultural team in a dynamic setting at nhow Amsterdam RAI. The role requires flexibility for rotation shifts, strong English communication, and a proactive approach to maintaining spotless spaces and excellent guest experiences.

Qualifications

• You have worked in Housekeeping before and can lead a team.
• Good command of English, both written and spoken.
• Able to adapt to rotating shifts and a dynamic environment.

Responsibilities

• Check rooms and public areas for cleanliness and quality.
• Lead, coach and train the housekeeping team.
• Be responsible for opening and closing duties on rotation.
• Maintain top-quality scores across all 650 rooms.

Skills

Housekeeping

English

Detail-oriented

Flexible schedule

Team player

Job description

Select how often (in days) to receive an alert:

Date: Oct 30, 2026

Location: Amsterdam, NL The Netherlands

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the Floor Supervisor Housekeeping who embraces service with a twist, has a passion for hospitality, and who enjoys the vibrant atmospheres of nhow Amsterdam RAI, 'the cultures hub'?

social hub. design hotel. the place to be.
nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is located in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarters and home base.

The housekeeping team of up to 70 colleagues service all the 650 room. The hard-working team is very diverse and multi-cultural. The department is lead by the Executive Housekeeping Manager, Assistant Managers, 10+ floor supervisors and a large team of housekeepers.

What's in it for you (spoiler: a lot!)

• Free online & offline training organized by our own Minor Hotels University Northern Europe;
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
• Travel allowance of €0.23 per km, up to 30 km distance from work each way;
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
• Team building events, trips and holiday parties;
• The opportunity to grow within our company worldwide;
• Salary based on your experiences, as per Horeca CLA scale 4, ranging between €2.468,35 – €2.778.

What part will you play in creating the unforgettable?

• Checking the rooms and public areas for cleanliness;
• Working closely with the Housekeeping team, sharing feedback, coaching and leading them;
• Training and developing the team of your housekeepers;
• On rotation, responsible for the opening and closing of the day;
• Co-responsible for keeping our quality scores at the highest level in all of our 650 rooms.

A day in the life of a Floor Supervisor Housekeeping (starting times may change, below is an example of how your day could look like)

08:45After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
09:00You prepare the room lists for Room Attendants, so they know what needs to be done. You start making the first round on your floors, checking rooms, saying hello to your rooms team as well as the guests.
10:00You attend the morning briefing with your fellow Supervisors. Time for another cup of coffee or tea.
11:00 Whilst checking the rooms, you also brief Room Attendants with any last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
12:00Enjoy your lunch with colleagues from other departments.
12:30Still some rooms are pending to be checked and to see if they meet the quality standards we set.
15:30You make sure everything is done and prepare the handover for the evening shift.
17:00Time to go home!

What makes you the perfect fit for this bold journey?

• You have worked in Housekeeping before (this is a must-have);
• You are always one step ahead, and you love to exceed the guests' expectations;
• You are a hard worker who is flexible in terms of working days;
• You have an eye for detail when it comes to cleanliness;
• You have a good speaking and reading command of English language;
• You enjoy working in a dynamic and multi-cultural team.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Stay tuned for Europe & Americas latest updates on social channels.