Housekeeping Supervisor - Full-time - Amsterdam Hotels

Minor Hotels; Amsterdam; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Training program

End of year bonus

Refer-a-friend bonus

Worldwide hotel rates

F&B discounts

Friends & Family discount

Team events

Career opportunities

Job summary

Minor Hotels in Amsterdam is seeking a Housekeeping Floor Supervisor to lead the team, uphold high cleaning standards, and ensure daily operations run smoothly across floors, including rooms and public areas. You will motivate staff, monitor guest room quality, manage room lists and schedules, communicate clearly with colleagues and supervisors, and be the main on-floor contact.

The role requires weekend and public-holiday availability and offers full onboarding, training, and international

Qualifications

• Proven leadership experience within housekeeping or cleaning.
• Strong organizational and communication skills.
• Available to work weekends and public holidays.
• Exceed guests' expectations and maintain high standards.
• Flexible in working days and attentive to detail.
• Good understanding of the English language.

Responsibilities

• Lead the housekeeping team and keep daily operations running smoothly.
• Motivate colleagues, monitor quality standards, and act as on-floor contact.
• Coordinate room lists for attendants and ensure guest satisfaction.

Skills

Leadership

Organizational skills

Communication skills

English proficiency

Weekend availability

Job description

Minor Hotels is an international hospitality group with more than 560 hotels worldwide, including Anantara, Avani, NH, NH Collection, nhow, Tivoli etc.. For several hotels in Amsterdam, we are looking for motivated housekeeping supervisors to work full-time. Please note that availability on weekends and public holidays is required.

Location: Amsterdam, NL The Netherlands

Do you enjoy working in a hotel close to home, within a supportive and welcoming team?

At Minor Hotels in Amsterdam, you will be part of an environment where cooperation, guidance, and a positive atmosphere come first. Building on your previous experience, we provide full training and structured onboarding to help you succeed with confidence.

As a Housekeeping Supervisor, you play a key role in leading the team, ensuring high cleaning standards, and keeping daily operations running smoothly. You motivate colleagues, monitor quality standards, and act as a key point of contact on the floor.

Your Benefits at Minor Hotels

• Free online & offline training organized by our own University.
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
• Worldwide employee hotel rates from €36 per night, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• International career opportunities within Minor Hotels
• Salary based on your experiences starting from Horeca CLA scale 4.

A day in the life of a Housekeeping Floor Supervisor (starting times may change, below is an example)

08:45After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
09:00You prepare the room lists for Room Attendants, so they know what needs to be done. You start making the first round on your floors, checking rooms, saying hello to your rooms team as well as the guests.
10:00You attend the morning briefing with your fellow Supervisors. Time for another cup of coffee or tea.
11:00 While checking the rooms, you also brief Room Attendants with any last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
12:00Enjoy your lunch with colleagues from other departments.
12:30Still some rooms are pending to be checked and to see if they meet the quality standards we set.
15:30You make sure everything is done and prepare the handover for the evening shift.
17:00Time to go home!

What Makes You a Great Fit

• You have proven leadership experience within housekeeping or cleaning
• You have strong organizational and communication skills
• You are available to work weekends and public holidays
• You are always one step ahead, and you love to exceed the guests' expectations;
• You are a hard worker who is flexible in terms of working days;
• You have an eye for detail when it comes to cleanliness;
• You have a good understanding of the English language.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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