Flexible Luxury Auto Experience Evaluator

CXG; Amsterdam; Presencial; EUR 34 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

This is a freelance, project-based job

Flexible working hours

Resumo da oferta

CXG invites luxury automotive enthusiasts to become Luxury Automotive Experience Evaluators. You will visit premium showrooms, assess the customer journey, and provide expert feedback to brands on service levels and ambiance.

Choose assignments that match your interests, interact with product experts, and observe every detail of the showroom experience. Your unbiased insights will shape how luxury brands refine the customer journey.

Qualificações

• Must have good understanding of the automobile industry.
• Passion for automobiles and improving customer service/retail environments.
• Enjoy interacting with people and observing shopping experiences.
• Keen eye for discreetly noting details of the showroom journey.

Responsabilidades

• Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile.
• Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
• Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
• Share honest, professional feedback - Submit your observations through structured questionnaires on our platform.

Conhecimentos

Automotive industry knowledge

Attention to detail

Strong interpersonal skills

Unbiased feedback

Car ownership

Driving license

Customer service mindset

Descrição da oferta de emprego

CXG invites luxury automotive enthusiasts to become Luxury Automotive Experience Evaluators. You will visit premium showrooms, assess the customer journey, and provide expert feedback to brands on service levels and ambiance.

Choose assignments that match your interests, interact with product experts, and observe every detail of the showroom experience. Your unbiased insights will shape how luxury brands refine the customer journey.