Premium Car Showroom Experience Evaluator

CXG group

Groningen

Hybrid

EUR 34,000 - 83,000

Full time

14 days+

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Benefits offered by this job

Exclusive showroom access

Flexible hours

Showroom experience

Job summary

CXG is seeking a Luxury Automotive Experience Evaluator to visit premium showrooms and provide expert feedback on the customer journey. Your insights, rooted in a passion for premium vehicles, help brands refine service standards.

You choose assignments that fit you, interact with product specialists, observe ambience and interactions, and submit observations through our platform. This freelance role offers flexible hours and exclusive showroom access.

Qualifications

Must be 18 years of age or older.
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Own a car and has a driving license.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Responsibilities

Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.