Field Technician (EU)

DroneShield; Amsterdam; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Amsterdam, responsible for the installation, maintenance, and support of cutting-edge counter-drone systems. Candidates should have a background in electronics or IT, be comfortable working with customers, and possess strong troubleshooting skills. This full-time position requires extensive travel across Europe.

Qualifications

• Practical hands-on skills in installation and troubleshooting.
• Experience in equipment inspection and quality checks.
• Flexibility to travel extensively across Europe.

Responsibilities

• Support installation and configuration of systems.
• Perform preventative and corrective maintenance.
• Act as a technical point of contact during customer engagements.

Skills

Installation and troubleshooting

Strong communication skills

Hands-on maintenance

Experience in RF systems

Education

Background in electronics or IT systems

Job description

Overview

Join to apply for the Field Technician (EU) role at DroneShield.

Work with cutting edge technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve technical problems in Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, sensor fusion and distributed systems. The role involves working with high profile customers across militaries, government agencies, airports, critical infrastructure, law enforcement and others. The company is undergoing rapid growth in response to increased use of drones for nefarious applications.

The Field Technician is part of the European Operations Team. This role is customer-facing and critical to ensuring the successful delivery, installation, and ongoing support of our Counter-UAS (C-UAS) systems across Europe.

Responsibilities, Duties and Expectations

• System Deployment & Installation
  • Support the preparation, configuration, and installation of DroneShield products and integrated systems at customer sites.
  • Conduct site surveys and support system integration activities.
• Maintenance & Support
  • Perform preventative and corrective maintenance on deployed systems.
  • Troubleshoot hardware/software issues and escalate to engineering teams when required.
  • Ensure spares and tooling are available to support field operations.
• Demo Stock Quality Assurance & RMA Management
  • Inspect, test, and maintain demonstration, trial, and loan equipment to ensure operational readiness.
  • Perform light RMA activities such as fault isolation, replacement of field-replaceable units, and coordination of returns for deeper repair.
  • Document QA checks and maintain accurate records of demo stock condition, usage, and serviceability.
  • Support continuous improvement feedback loops with the Quality and Engineering teams.
  • Coordinate and execute Inventory handling and movements around EU.
• Customer Engagement
  • Act as a technical point of contact during installations, site visits, and service activities.
  • Support demonstrations, training events, and field trials as part of the delivery team.
  • Capture and relay customer technical feedback for continuous product improvement.

Qualifications, Experience and Skills

• Essential
  • Background in electronics, IT systems, telecommunications, or defence technology.
  • Practical hands-on skills in installation, troubleshooting, and maintenance.
  • Experience in equipment inspection, quality checks, or light repair activities.
  • Strong communication and interpersonal skills, comfortable working directly with customers.
  • Ability to work autonomously in the field, including remote or austere environments.
  • Flexibility to travel extensively across Europe and internationally.
• Desirable
  • Experience in defence, aerospace, or security systems.
  • Familiarity with RF systems, sensors, or networked technologies.
  • Previous exposure to customer demonstrations, trials, or training delivery.
  • Multi-lingual skills (advantage in EU region).

Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Defense and Space Manufacturing

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Location: Amsterdam, North Holland, Netherlands