Field Technical Support Engineer – Medical Devices

Johnson & Johnson MedTech; Amersfoort; On-site; EUR 54,000 - 85,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Well-being reimbursement

Insurance plans

Job summary

Johnson & Johnson MedTech is seeking an on-site Technical Customer Support specialist to service ophthalmic and diagnostic equipment across Europe. You will work in close proximity to customers, perform safety checks, maintenance, and provide rapid technical answers to issues.

The role emphasizes field operations within an European network, with travel on short notice, and a focus on expanding service contracts while maintaining customer satisfaction.

Qualifications

• Associate degree in medical electronics or post-secondary technical training.
• Strong troubleshooting skills with medical equipment.
• Good command of English; local language proficiency is a plus.

Responsibilities

• Provide on-site technical support, safety checks, maintenance, repairs, and system enhancements.
• Install, commission, and document surgical equipment per Quality Management System.
• Maintain records, warranty tracking, and service contract support.

Skills

On-site service

Customer support

Technical credibility

Problem solving

English proficiency

Education

Associate degree in medical electronics

Job description

Johnson & Johnson MedTech is seeking an on-site Technical Customer Support specialist to service ophthalmic and diagnostic equipment across Europe. You will work in close proximity to customers, perform safety checks, maintenance, and provide rapid technical answers to issues.

The role emphasizes field operations within an European network, with travel on short notice, and a focus on expanding service contracts while maintaining customer satisfaction.