Field Service Engineer Process Control

JBT Marel; Boxmeer; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Marel is seeking a Field Service Engineer Process Control to install and maintain machines and processes at customer sites. You will travel globally, perform software deployments, analyze production data, and advise customers to optimize performance.

You will report to the Boxmeer, Netherlands office, work with experienced colleagues, and schedule time for training and project preparation while ensuring timely updates to customers and internal teams.

Competenze

• You are passionate about technology, industrial software solutions, IT, like to see the world and have a real service attitude.
• You are independent, flexible and stress resilient.
• Furthermore, you like to work hands-on, have an analytical mind and strong problem solving skills.

Mansioni

• Install and maintain Marel machines and processes at customer sites.
• Prepare and execute software deployment and network infrastructure for installation jobs.
• Perform production data analysis and provide customers with actionable advice.
• Troubleshoot issues at customer sites and provide remote support.
• Co-operate with local employees on larger installation projects and report progress to stakeholders.
• Travel internationally (~50-60%) and manage project preparation and reporting.

Conoscenze

Software installation

Data analysis

Troubleshooting

Customer support

Team collaboration

Formazione

Bachelor's degree in computer science or informatics or equivalent

Descrizione del lavoro

Looking for the next challenge? Do you like to travel? Why not join us in our growing Service Team?

As a Field Service Engineer Process Control at Marel, your most important responsibility is to install and maintain our machines and processes at our customers. Customer satisfaction, preparation, global travel, executing the job, and reporting are important characteristics in this job. You will report to our office in Boxmeer, Netherlands.

What You'll Be Doing

• Working with a wide range of our software solutions like e.g. process control applications, reporting software and vision applications.
• Prepare and execute the software deployment and network infrastructure of installation jobs.
• Performing production data analysis and providing our customers with advice based on this data.
• Optimizing and improving the infrastructure of our software solutions at customer’s sites.
• Troubleshoot issues at customers’ sites.
• Conduct service visits and provide remote support.
• Co-operate with local employees in larger installation projects.
• Keep in touch with, and report to the customer and internal stakeholders about your progress.
• Train the customer and feedback results to your colleagues.
• You will work in a team with experienced coworkers, both at customer site and in the office, who will teach you all the knowledge they have about our solutions.
• Since you will be travelling globally, you will be away from home on a regular basis. To ensure you can also spend time on your friends and family, we have a clear schedule of our projects and travel. We take your holidays, important birthdays, and weekend trips into account when creating this schedule. To become the ultimate specialist in your field you will need to perform at customer’s site, we also schedule time for:
• Preparing your next project(s) and reporting on completed projects.
• Personal and technical trainings, both in the office and on the job.
• Regular meetings with your manager and the team.

About You

You are passionate about technology, industrial software solutions, IT, like to see the world and have a real service attitude. You are independent, flexible and stress resilient. Furthermore, you like to work hands‑on, have an analytical mind and strong problem solving skills.

• Have a Bachelor degree in computer science, informatica, or a vocational level degree in the same area with several years of relevant experience.
• Have experience with or an interest in software installation/configuration, data analysis, optimizing and improving infrastructure and troubleshooting.
• Affinity with process engineering and/or food production is also a plus.
• Have a good command of the English language.
• Must have an EU passport and live in Europe.
• Are willing to travel internationally (~50-60%).
• Since we are looking for several Field Service Engineers, both young graduates and experienced candidates are more than welcome to apply.

We offer

We offer you the opportunity to develop yourself. This starts on you first day. You will receive an extensive, well‑prepared onboarding period, followed by a function‑specific development track of one year. You will be guided by our organization and an experienced coworker, that will teach you the specialist knowledge of our advanced equipment. On an annual basis, you will create a personal development plan so your professional and personal development are always top of mind. Our informal culture offers you the opportunity to take your own responsibilities and show initiatives.